Avia Layout Builder - spinning wheel - Support | Kriesi.at

Viewing 19 posts - 1 through 19 (of 19 total)

Author

Posts
April 29, 2015 at 7:53 pm #436970

rhysbowen
Participant

Hey there – I am unable to edit any pages in my site. I just get a spinning wheel.
I’ve followed your previous posts on super cache and better wordpress minify – but this still does not work…

I really need help with this ASAP

April 29, 2015 at 8:05 pm #436973

Yigit
Keymaster

Hey rhysbowen!

Please make sure that you are using the latest version of Enfold which is 3.1.3 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Yigit

April 29, 2015 at 8:21 pm #436984

rhysbowen
Participant

I am running the latest version and still having the same issue – please help!

April 29, 2015 at 8:23 pm #436986

Yigit
Keymaster

Hey!

Can you please try de-activating all active plugins and check if that helps?

Best regards,
Yigit

April 29, 2015 at 8:27 pm #436989

rhysbowen
Participant

It does not help its still the same problem

April 29, 2015 at 8:30 pm #436993

Yigit
Keymaster

Hi!

Do you mind creating a temporary admin login and posting it here privately?

Cheers!
Yigit

April 29, 2015 at 8:35 pm #436999

rhysbowen
Participant

This reply has been marked as private.

April 29, 2015 at 8:45 pm #437014

Yigit
Keymaster

Hi!

Seems like you forgot to post the link to your website. I tried the domain on the username but login credentials did not work.

Cheers!
Yigit

April 29, 2015 at 8:51 pm #437023

rhysbowen
Participant

This reply has been marked as private.

April 29, 2015 at 8:59 pm #437039

Yigit
Keymaster

Hey!

Login credentials are not working for me. Can you please check them once again?

Regards,
Yigit

April 29, 2015 at 9:42 pm #437079

rhysbowen
Participant

This reply has been marked as private.

April 29, 2015 at 11:04 pm #437112

rhysbowen
Participant

Just wanted to check if it worked this time please?

April 30, 2015 at 1:55 am #437152

netkitchen
Participant

This reply has been marked as private.

April 30, 2015 at 5:37 am #437182

rhysbowen
Participant

please let me know what’s happening – i cant get into the site

April 30, 2015 at 7:08 pm #437703

Yigit
Keymaster

Hey!

@rhysbowen You are using a very old version of the theme – http://i.imgur.com/wDmWCDZ.png
Please update Enfold to the latest version 3.1.5 via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/

@netkitchen You are using an even older version – http://i.imgur.com/uv63UWt.png
Please you too update Enfold to the latest version 3.1.5 via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Yigit

April 30, 2015 at 11:30 pm #437846

netkitchen
Participant

Yes, we realize we are running an old version, the point of the detailed post was issues when we upgraded. If ‘upgrade’ is the answer, can you tell me if the structure of the HTML/CSS has changed in the recent updates of Enfold as our site broke when the theme was updated – specifically the top menu area. WordPress updating was not a problem.

May 1, 2015 at 3:56 pm #438147

Yigit
Keymaster

Hi!

Since you have updated the theme from a very old version, you may need to reconfigure some elements/options such as header – http://kriesi.at/documentation/enfold/portfolio-item/intro-to-the-header-configurator/

Best regards,
Yigit

April 11, 2017 at 5:43 am #775787

danielgan
Participant

Hi,

1) We have this spinning wheel and can’t do any editing on the content (front page). The rest of the pages is fine except this. Anything I can do?
2) The page loads very slow on Chrome, is there anything wrong?

We have Enfold 4.0.5 on wordpress 4.7.3 installed.
Thanks.
Daniel

April 11, 2017 at 2:06 pm #776032

Rikard
Keymaster

Hi Daniel,

Please try the suggestions listed here to see if any of them help: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/

Best regards,
Rikard
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Avia Layout Builder – spinning wheel