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  • #662244

    This is a very strange issue but I have researched it and I am positive of the issue I just need to find a solution. I am living in Italy for the next 3 months and I have multiple internet connections. My best connection is using a vodafone mobile WIFI 4G device. The upload and download speeds are much faster than my other internet connection but the issue is that I when I use this the avia layout builder does not load properly on one of my sites. You can open an existing page by the avia layout build does not open it just spins. If I use my other internet connection it loads fine. I have tested this multiple times and I am convinced that this is the issue. The website URL is http://www.explorelifeinitaly.com
    What makes the issue even stranger is that I have another website that I use the enfold theme and the avia layout builder works fine with the Vodafone connection. Any thoughts? The speed is killing me not being to use the vodafone connection.

    Thanks

    #662246

    PS. I have tried all the steps to refresh the cache, deactivate all the plugins, etc no luck. Again this only happens on a specific internet connection (Vodafone) and it looks like it blocking something.

    #662448

    Hi,

    I think this will be more or less impossible for us to test since it’s only not working on one of your specific connections, but send us a temporary admin login in private and we’ll have a look at it.

    Thanks,
    Rikard

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