Viewing 9 posts - 1 through 9 (of 9 total)
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  • January 18, 2016 at 3:27 am #566870
    mjgraham_99

    I’m having the same issue as the others have posted since upgrading to version 3.47. Everything was fine until then. Now, I see the content load just fine in ‘review’ mode, but when I go to edit the content and editing buttons appear white against white. Also, I can’t get the content to load into the default editor either. I do have Yoast for SEO and WP Security plugins activated. I intentionally disabled everything, did a hard clear of the cache and to no avail. I turned back on the key plugins required to keep the site ‘safe’ and optimized.

    January 18, 2016 at 8:25 am #566983
    Rikard

    Hi mjgraham_99,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply

    You could try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Thanks,
    Rikard

    January 20, 2016 at 9:36 pm #568884
    mjgraham_99

    Hi Rikard –

    Please take a look at the site for me.

    Thanks,
    Maren

    January 20, 2016 at 9:39 pm #568888
    mjgraham_99

    I can also provide FTP access if needed.

    January 20, 2016 at 11:29 pm #568950
    Yigit

    Hi!

    “ACCOUNT PENDING: Your account is currently not active. An administrator needs to activate your account before you can login.” Can you please activate the account?

    Best regards,
    Yigit

    January 21, 2016 at 4:29 pm #569454
    mjgraham_99

    Please note, I activated it for you.

    January 22, 2016 at 10:38 am #569886
    Josue

    Hi!

    The issue you’re having is related to the /wp-includes/js/tinymce/wp-tinymce.php file which can not be accesed by WordPress (forbidden error). I’d suggest re-installing WordPress (specifically the wp-includes folder).

    Cheers!
    Josue

    January 23, 2016 at 12:11 am #570379
    mjgraham_99

    Josue – I tried manually updating WordPress again via FTP – including re-installing the wp-includes folder. I also removed the tinymce plugin and deactivated and removed any other non-essential plugin. It is still not working. What should I try next?

    January 24, 2016 at 4:11 am #570669
    Josue

    Please try contacting your provider, the issue is related to theme but to a WordPress file.

    Regards,
    Josue

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