Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • July 10, 2017 at 2:15 pm #818739
    thetshed

    Hi I am using The Events Calendar
    in enfold theme :

    I was told that i could use the Avia Layout builder with the events calendar but the button is not appearing

    July 11, 2017 at 12:51 pm #819297
    Victoria

    Hey thetshed,

    You can use shortcodes from the Advanced Layout Builder. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    July 16, 2017 at 11:23 am #821961
    thetshed
    This reply has been marked as private.
    July 17, 2017 at 7:32 pm #822853
    Basilis

    Hi,

    Avia Layout is generated with shortcodes, so most probably there is no other way to deal with that, other than deal with the shortcode.

    Please do let us know if there is anything else we can do for you.

    Best regards,
    Basilis

    February 11, 2019 at 3:39 pm #1065462
    welswebmaster

    Please explain the outcome/solution here. I have a year of events using the av_button shortcode which is no longer appearing. How can this be fixed? Please explain “Avia Layout is generated with shortcodes, so most probably there is no other way to deal with that, other than deal with the shortcode.” and how a solution may be found.

    • This reply was modified 5 years, 10 months ago by welswebmaster.
    February 14, 2019 at 1:03 pm #1066935
    Victoria

    Hi welswebmaster,

    I tried to check, but I could not login.

    Could you please update the credentials?

    Best regards,
    Victoria

    February 18, 2019 at 5:58 pm #1068499
    welswebmaster

    Hi Victoria – Credentials in private.

    February 19, 2019 at 8:31 pm #1069073
    Victoria

    Hi welswebmaster,

    The register button does not appear because this is the past event. You’re not supposed to be able to register to it.

    Can you give us a different event, where you have the button is not showing?

    Best regards,
    Victoria

    February 19, 2019 at 8:44 pm #1069080
    welswebmaster

    Victoria, See private.

    February 20, 2019 at 12:37 pm #1069424
    Victoria

    Hi welswebmaster,

    Thank you for that. I see the button appearing in the preview but not on the event itself. I’ll ask my colleagues to have a look.

    Best regards,
    Victoria

    February 28, 2019 at 9:00 pm #1072745
    welswebmaster

    Any progress to report?


    RE: #Victoria said on February 20, 2019 at 12:37 pm #1069424

    Thank you for that. I see the button appearing in the preview but not on the event itself. I’ll ask my colleagues to have a look.

    March 3, 2019 at 7:56 pm #1074020
    Mike

    Hi,
    Sorry for the late reply, the dev team has been working on a solution for the shortcodes not showing, and we now believe we have a solution for this.
    Please include a admin login & FTP access in the Private Content area so we can apply it to your site.

    Best regards,
    Mike

    March 3, 2019 at 9:23 pm #1074038
    welswebmaster
    This reply has been marked as private.
    March 3, 2019 at 10:06 pm #1074047
    Mike

    Hi,
    Thank you for the FTP access, I renamed your current theme to “enfold-old” then I uploaded the new “enfold” and checked that your site is working correctly. Please also check for yourself.
    While your site seems to be working correctly, I’m not sure where to see the error, Please clear your browser cache and check.
    Once you are happy you, (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

    Best regards,
    Mike

    March 4, 2019 at 12:13 am #1074087
    welswebmaster

    Hi Mike. All looks good! If you would please clean up left overs (enfold-old) since you know what was touched. Let me know when you are done and I’ll clean up accounts. Thanks for the solution! Try to enjoy whats left of the weekend.
    j

    March 5, 2019 at 5:34 am #1074653
    Mike

    Hi,
    I have deleted the “enfold-old”, you can clean out the accounts, thanks for your patience and using Enfold.
    We will go ahead and close this then.

    Best regards,
    Mike

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  • The topic ‘Avia layout builder not working in The Events Calendar’ is closed to new replies.