Avia Layout builder not working in ENFOLD - Support | Kriesi.at

Viewing 9 posts - 1 through 9 (of 9 total)

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November 7, 2015 at 12:53 am #531692
tgalati56
Participant
It just keeps spinning, never loads.
http://www.thinkinkplus.com
I tried deactivating plugins.
I did not update theme because I have my site how I want it and I am afraid if I update all the original stuff will come with it and mess up what I already customized.
HELP PLEASE!
- This topic was modified 9 years, 1 month ago by tgalati56.
November 7, 2015 at 4:18 pm #531881

Elliott
Inactive Moderator

Hey tgalati56!

Your using a very old version. Your going to have to update. Create a backup first and see here for updating via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.

Cheers!
Elliott

November 9, 2015 at 10:02 pm #532918

tgalati56
Participant

Can you please tell me how to backup the site?
Thanks.

November 9, 2015 at 10:21 pm #532922

Basilis
Inactive Moderator

Hey!

You can use a plugin like backupbuddy for that type of work, or Duplicator!
Still, also ask your hosting company to take a backup of the site.

Let us know if you have more questions!

Regards,
Basilis

November 10, 2015 at 6:19 pm #533537

tgalati56
Participant

Thank you!

November 11, 2015 at 7:16 am #533861

Rikard
Keymaster

Hi,

Glad we could help :-)

Regards,
Rikard

November 19, 2015 at 11:55 pm #539275

tgalati56
Participant

OK, so I updated and very happy. Now my Email contact form appears on first page BUT, it will not SUBMIT what is wrong?
Thanks.
http://www.thinkinkplus.com

November 20, 2015 at 1:58 am #539308

Dake
Inactive Moderator

Hi!

Please attempt the possible fixes on this page:

http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Regards,
Dake

November 20, 2015 at 3:23 am #539332
tgalati56
Participant
Got it thanks!
- This reply was modified 9 years, 1 month ago by tgalati56.
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