Viewing 12 posts - 1 through 12 (of 12 total)
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  • June 25, 2014 at 11:45 pm #283811
    LenfertDesign

    I’ve created pages in a previous version of Enfold. I have a child theme that is just a basic skin following the instructions provided on this support forum. When I try to access content on those pages (they were built with the custom layout builder) I only see a spinning wheel and the content within the page never loads. This has been the case since updating the main enfold theme to the latest version. Prior to updating I also had an issue with the layout builder. When I added a text content block and tried to edit using the visual editor, I couldn’t see the text, if I selected the area where the text should be, it was there, but just plain white, and included the <p> </p> tags, even though I was in the visual editor. Could it be that my installation of enfold was corrupted? I have no plugins running and am on the latest version of WordPress. Please let me know what I could try to fix these issues. I can’t create any content until they are fixed.

    My site is catlincustompainting.com

    Thank you

    Chris

    June 26, 2014 at 1:19 am #283839
    Yigit

    Hey LenfertDesign!

    Please flush browser cache and refresh your page a few times. Also try deactivating all active plugins and check if that helps

    Cheers!
    Yigit

    June 26, 2014 at 4:37 am #283881
    LenfertDesign

    Thank you for the tips Yigit.

    Cleared my cache, and tried another browser, neither worked. I can switch to the default WordPress editor, add content, and save the changes, but when I switch back to the Avia Layout Builder, it just never loads. Keep seeing the spinny loading wheel in the editor area.

    I have no active plugins and I’m seeing the issue using Enfold, as well as when I use a child theme based on Enfold.

    Let me know if you’d like access to the site to see for yourself.

    Chris

    June 26, 2014 at 2:01 pm #284065
    Yigit

    Hi!

    Please create a temporary admin login and post it here privately so we can have a look :)

    Cheers!
    Yigit

    June 26, 2014 at 2:31 pm #284079
    ninaS
    This reply has been marked as private.
    June 26, 2014 at 2:43 pm #284086
    Yigit

    Hi!

    Please flush browser cache and refresh your page a few times, it checked your website and it does work fine on my end
    Edit: See Peter’s post below

    Regards,
    Yigit

    • This reply was modified 10 years, 6 months ago by Yigit.
    June 26, 2014 at 2:45 pm #284092
    Dude

    Hi!


    @damian24     – I fixed it by moving your script code into a “code block” element. Please do not use a textblock for javascript code.

    Regards,
    Peter

    June 26, 2014 at 3:13 pm #284116
    ninaS

    Thanks Yigit & Dude,

    you’re gods! It works perfactly now.

    Regards
    Damian

    June 26, 2014 at 4:14 pm #284139
    Yigit

    Hey!

    Glad Peter could help! We will keep the thread open for OP :)

    Cheers!
    Yigit

    June 26, 2014 at 4:56 pm #284162
    LenfertDesign
    This reply has been marked as private.
    June 26, 2014 at 5:00 pm #284163
    LenfertDesign

    FYI, it appears to be working this morning. I had my hosting provider increase the memory on my shared hosting plan and things are loading as expected. I’ll re-post if I find any continuing issues, but for now things seem to be working properly. For information sake, I’m using IX webhosting as my provider.

    June 26, 2014 at 5:05 pm #284164
    Yigit

    Hi!

    Great! I have created a private testing page, please remove it. Let us know if you have any other questions or issues

    Cheers!
    Yigit

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