Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 4, 2018 at 5:53 pm #907559
    mbeauv

    Hi,

    I have:

    – Enfold 4.2.2
    – WPML Multilingual CMS 3.9.2
    – WPML String Translation 2.7.2
    – WPML Translation Management 2.5.1

    I have two languages (English and French) configured. I can edit pages and posts in both languages but for some reason the Avia Layout Builder tool is never active. Even with a test page containing 1 text block, I just have the default text layout edit with short codes. In the chrome console, I don’t get special error messages, I have:

    load-scripts.php:9 JQMIGRATE: Migrate is installed, version 1.4.1
    maps.googleapis.com/maps-api-v3/api/js/30/13/util.js:229 Google Maps API warning: NoApiKeys

    Which probably does not affect anything here… (hopefully). Help would be nice. Thanks!

    February 5, 2018 at 5:13 am #907693
    Rikard

    Hey mbeauv,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 5, 2018 at 1:41 pm #907942
    mbeauv

    Hi,

    Thanks for taking a look at this.

    Martin

    February 5, 2018 at 3:20 pm #908032
    Victoria

    Hi Martin,

    The Advanced Layout Builder loads fine on my end.

    Could you please clear the cache, check again and get back to us?

    Best regards,
    Victoria

    February 5, 2018 at 4:07 pm #908062
    mbeauv

    Hi Victoria,

    I apologize I wasn’t clear enough. The avia layout builder works fine in normal editing. My problem is when I go to edit a translation for a given page. If you look at the “test” page, which contains only one section with a text block, you’ll see that there the Avia layout editor is not present.

    Martin

    February 6, 2018 at 7:33 pm #908738
    Basilis

    Hi,

    Have you considered to ask WPML team for help?
    They have introduced an amazing new system and their support in such issues is top notch as they can locate the issue faster than us!

    Best regards,
    Basilis

    February 6, 2018 at 10:33 pm #908848
    mbeauv

    Hi,

    Just submitted an issue on their trouble ticketing system. We’ll see. So you checked it out and there wasn’t anything wrong with it?

    Martin

    February 6, 2018 at 10:49 pm #908850
    mbeauv

    It’s ok, I think I found a solution on WPML’s web site:

    https://wpml.org/errata/translation-editor-support-avia-layout-builder-enfold/

    Thanks anyways.

    February 7, 2018 at 7:48 am #908943
    Rikard

    Hi Martin,

    Great, glad you found a solution and thanks a lot for sharing :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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