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  • #543366

    Hello guys,

    I have a major problem as i cannot work on my enfold website. For this week i searched for an answer to this problem but i cannot find it.
    Anyone, please help with this strange problem:

    Avia builder is not responding. It loads the pages and shows the current content and thats it.
    I cannot click any buttons that deal with Avia, for example: i cannot switch from element tabs, i cannot make avia fullscreen, select different icons or select sjabloons.

    As, for example, click the 3 different element tabs in Avia the page URL is showing. But the page wont load, it does nothing.
    I see the urls that end with: &action=edit#avia-tab-3, &action=edit#avia-tab-2, &action=edit#avia-tab-1, &action=edit#open

    I can: click on content tabs and put them elsewhere. But thats about it.

    It DOES work ON OTHER pc’s within a different local network. It does NOT work on my own PC/network.

    I tried:
    Different browser, all the same thing.
    Clearcing cache (through Chrome AND CCleaner).
    Flush DNS
    Fresh COPY of Enfold and WordPress.
    Wordpress and Enfold updated.
    Deactivated/deleted ALL plugins.

    I use Windows 7, 64 bit. With the up to date Java.
    Have Nod32 and Windows firewall.

    Please help, before all of my hair is pulled out of my head..

    Thanks, Peter

    • This topic was modified 8 years, 11 months ago by PeterWP.
    #543394

    Hey PeterWP!

    can you please provide us access to your web site, so we can give the issue a look?

    Thanks a lot for oyur patience and I am sorry for the issues you are having.

    Regards,
    Basilis

    #543434

    Thanks for the reply Basilis.

    Ill hope you can help me out.

    Could it be a local network problem? Firewall or antivirus?
    Or a Java thing?

    I’ll provide the login.

    Thanks,
    Peter

    #543438

    Oke, ive tried the following:

    I tried the edit with a different laptop here on my network.
    Than i took the laptop to a different location with different WiFi, and the builder worked!

    So there seems to be a problem with my network i guess, could it be?

    Any advice?

    Thanks,
    Peter

    #545109

    Hi!

    seems to be a caching issue to me. Make sure to clear browser cache and hard refresh a few times.

    Regards,
    Andy

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