Hello, my company recently went through a website redesign and we used your Enfold theme. It has been working great up until recently. We created a template for some pages using the Avia layout builder that came with the theme, and it has been working great in the past, but when we use it now, the updated published page does not look like the layout. All of the formatting is gone on the published page but the layout builder shows on the edit page.
Here is an example of what a page looked like with the Avia template before this problem: https://astanzalaser.com/laser-tattoo-removal-in-tampa-florida
And here is what the most recent page looks like using that Avia template: https://astanzalaser.com/laser-tattoo-removal-in-auckland-new-zealand
The edit page for the links above look the same, but the published versions are entirely different. Could you help me resolve this? I’ve rebuilt the page several times and even cloned a working template page and just replaced the content, but when I go to publish it, all of the formatting is gone. I also updated to the latest WordPress update and Enfold update.
Hey AstanzaLaser,
Thanks for getting in touch with us!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
Best regards,
Jordan
Thank you for your help!
Hi!
It’s because of the Page Builder by SiteOrigin plugin. We deactivated it. https://astanzalaser.com/laser-tattoo-removal-in-auckland-new-zealand
Cheers!
Ismael