Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • August 6, 2019 at 4:18 am #1124949
    Fairbanks_Seeds

    Hi,
    I recently updated to the new theme, which seemed to be working fine.
    Until I have tried to update some of my products…
    I’ve always used the Avia Layout Builder and now the products won’t load when I choose them from the products page. If I disable to Avia Layout Builder the page comes up empty!!!!

    Help! I need to update some of my products asap, and can’t make any changes.
    Thanks,
    Sally

    August 6, 2019 at 11:07 am #1125055
    Rikard

    Hey Sally,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 8, 2019 at 3:41 am #1125754
    Fairbanks_Seeds

    Thank you, that would be fantastic.
    Below are the log in details:
    When I click on the product, I get the circle going around that just looks like it is trying to load and never does!

    Thanks for your help.

    August 10, 2019 at 4:31 pm #1126443
    Victoria

    Hi Fairbanks_Seeds,

    Can you please share the login link as well?

    Best regards,
    Victoria

    August 12, 2019 at 3:02 am #1126696
    Fairbanks_Seeds

    Below is the login link.
    Thank you.

    August 12, 2019 at 7:11 pm #1126918
    Victoria

    Hi Fairbanks_Seeds,

    Credentials did not work for me. Could you please update the credentials?

    Best regards,
    Victoria

    August 12, 2019 at 11:52 pm #1127017
    Fairbanks_Seeds

    Sorry about that, he is one that definitely works.
    Saly

    August 13, 2019 at 1:53 pm #1127211
    Victoria

    Hi Saly,

    Best regards,
    Victoria

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.