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  • August 26, 2016 at 3:10 pm #678167
    jennagagel

    Hi, my Avia Layout Builder stopped working with pages, it shows the loading icon and nothing happens, but still working in posts.
    Already tryed to refresh, clear browser cache, installed a new browser to try, added the “define( ‘CONCATENATE_SCRIPTS’, false );” to wp-config.php, disabled all plugins… nothing seems to work.

    Chrome console shows the following errors:

    jquery-migrate.min.js?ver=1.4.1:2
    JQMIGRATE: Migrate is installed, version 1.4.1

    jquery.js?ver=1.12.4:2
    Uncaught Error: cannot call methods on sortable prior to initialization; attempted to call method ‘toArray’
    error @ jquery.js?ver=1.12.4:2
    (anonymous function) @ widget.min.js?ver=1.11.4:11
    each @ jquery.js?ver=1.12.4:2
    each @ jquery.js?ver=1.12.4:2
    a.fn.(anonymous function) @ widget.min.js?ver=1.11.4:11
    (anonymous function) @ postbox.min.js?ver=4.6:1
    each @ jquery.js?ver=1.12.4:2
    each @ jquery.js?ver=1.12.4:2
    save_order @ postbox.min.js?ver=4.6:1
    place_top @ avia-builder.js?ver=0.9:135
    set_up @ avia-builder.js?ver=0.9:118
    $.AviaBuilder @ avia-builder.js?ver=0.9:107
    (anonymous function) @ avia-builder.js?ver=0.9:1376
    i @ jquery.js?ver=1.12.4:2
    fireWith @ jquery.js?ver=1.12.4:2
    ready @ jquery.js?ver=1.12.4:2
    K @ jquery.js?ver=1.12.4:2

    util.js:221 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys

    And after a few mins waiting to load it shows that one too:

    wp-auth-check.min.js?ver=4.6:1
    Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    (anonymous function) @ wp-auth-check.min.js?ver=4.6:1
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3
    trigger @ jquery.js?ver=1.12.4:3
    a.event.trigger @ jquery-migrate.min.js?ver=1.4.1:2
    (anonymous function) @ jquery.js?ver=1.12.4:3
    each @ jquery.js?ver=1.12.4:2
    each @ jquery.js?ver=1.12.4:2
    trigger @ jquery.js?ver=1.12.4:3
    (anonymous function) @ heartbeat.min.js?ver=4.6:1
    i @ jquery.js?ver=1.12.4:2
    fireWith @ jquery.js?ver=1.12.4:2
    y @ jquery.js?ver=1.12.4:4
    c @ jquery.js?ver=1.12.4:4

    August 31, 2016 at 6:01 am #679810
    Ismael

    Hey jennagagel!

    Thank you for using Enfold.

    Please get a fresh copy of the theme from your themeforest account. Delete the old enfold theme folder and replace it with the new one.

    Best regards,
    Ismael

    September 1, 2016 at 3:53 pm #680793
    amys94fr

    Hi Ismael
    I got the same issue only when WPML 3.5.1.1 is active.
    I tried to get fresh copy enfold 3.7.1 and delete the older but still not works :(

    Hope you have a solution quickly ;)
    Steven

    September 5, 2016 at 8:05 am #681967
    Rikard

    Hi,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

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