Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • November 21, 2022 at 6:16 pm #1373409
    dimarok1

    Hello,
    I cannot edit my old pages (created with older version of enfold theme), the avia layout builder section is permanently loading.
    However it works pretty well with new pages.
    I am using the Classic Editor plugin, PHP version: 7.4.33, Enfold 5.2.1 and latest version of WordPress.
    Many thanks

    November 21, 2022 at 8:27 pm #1373424
    Rikard

    Hey dimarok1,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 21, 2022 at 9:33 pm #1373431
    dimarok1
    This reply has been marked as private.
    November 22, 2022 at 11:41 am #1373476
    Rikard

    Hi,

    Thanks for that. I see that you are getting a 403 forbidden error on the admin-ajax.php WordPress file. Does it make any difference if you deactivate all plugins? If not, then please try reaching out to your hosting provider for further clarification as to why the server is returning the 403 error code.

    Best regards,
    Rikard

    November 22, 2022 at 7:31 pm #1373556
    dimarok1
    This reply has been marked as private.
    November 22, 2022 at 8:31 pm #1373567
    Rikard

    Hi,

    Thanks for the update. There are still error messages when trying to edit a page, could you try reaching out to your hosting provider for further clarification please? https://snipboard.io/cV8IRN.jpg

    Best regards,
    Rikard

    November 23, 2022 at 12:14 am #1373578
    dimarok1

    Hi,
    As recomanded I reach out my hosting provider.
    Problem solved.
    Thank you !

    November 23, 2022 at 3:30 am #1373592
    Nikko

    Hi dimarok1,

    We are happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 8 posts - 1 through 8 (of 8 total)
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