Viewing 5 posts - 1 through 5 (of 5 total)
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  • August 25, 2020 at 4:21 pm #1240695
    sblodbart

    Hi ,
    avia layout builder is not working and I can’t edit the pages of my website. How can I fix it?
    I am using wordpress 5.5 and enfold 3.6.1
    See in private content the login detail
    Thanks

    August 26, 2020 at 5:59 am #1240843
    Nikko

    Hey sblodbart,

    Please use the latest version of Enfold (4.7.6.3) since it contains patches for WordPress 5.5.
    Since you are still using Enfold 3.6.1, you can update via theme options because Envato has already stopped using API key for update and are now using tokens.

    Please download the latest version of Enfold from themeforest and I would suggest following Rikard’s instruction in this thread: https://kriesi.at/support/topic/upgrade-10/ on how to update your theme.

    Then register the theme as recommended in our documentation https://kriesi.at/documentation/enfold/theme-registration/ so you can fully update the theme via theme options next time.

    Best regards,
    Nikko

    August 26, 2020 at 2:39 pm #1240925
    sblodbart

    Hi , I have downloaded and updated the theme through FTP (Filezilla) but WordPress show me a fatal error:

    Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home/thomasku/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /home/thomasku/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.

    See in private content FTP access

    August 26, 2020 at 2:42 pm #1240926
    sblodbart
    This reply has been marked as private.
    August 26, 2020 at 3:50 pm #1240949
    Nikko

    Hi sblodbart,

    Thanks for providing the admin access.
    It’s fixed now :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

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