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AuthorPosts
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May 13, 2022 at 10:55 pm #1351717
Hi, my front page is missing the avia layout builder. It now looks like this. Need help please.
- This topic was modified 2 years, 7 months ago by Camineet.
May 13, 2022 at 10:56 pm #1351718May 13, 2022 at 10:57 pm #1351719.
- This reply was modified 2 years, 7 months ago by Camineet.
May 14, 2022 at 9:46 am #1351736Hi,
I see that you are running an old version of the theme, could you try to update to the latest version (4.9.2.3) to see if that helps please? The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardMay 15, 2022 at 1:17 am #1351826Hi thanks for the help.
To get started, I’ve gone into cpanel and performed a full backup.
Would you mind checking my backup to see if I have the files described here?
It’s just 337MB.
- This reply was modified 2 years, 7 months ago by Camineet.
May 15, 2022 at 9:49 am #1351834Hi,
Your database seems to be there. If you need to backup your theme settings, then you can export them under Enfold->Import/Export. Also make sure to backup your child theme, if you are using one.
Best regards,
RikardMay 15, 2022 at 5:31 pm #1351851Thanks Rikard, I’ll get back to work on this probably tomorrow.
May 15, 2022 at 7:43 pm #1351867Hi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardMay 16, 2022 at 8:24 pm #1351990May 17, 2022 at 9:06 am #1352029Hi,
Is that the file which you downloaded from your Themeforest account? If so, then yes. If Enfold is already installed on your site, then you will have to use the plugin I referred to earlier, or upload it manually via FTP.
Best regards,
RikardMay 17, 2022 at 4:04 pm #1352094Ok thanks for confirming. I’ll proceed with the install steps today or tomorrow.
May 17, 2022 at 6:01 pm #1352112Hi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardMay 22, 2022 at 8:11 pm #1352560Yes thank you please keep this thread open. Today I worked on how to log into the FTP account in my hosting services and ran into some trouble. I’ll keep working in it.
May 23, 2022 at 4:35 am #1352593Hi Camineet,
Yes, we’ll leave this thread open.
Just let us know how it goes or if you need assistance.Best regards,
NikkoMay 23, 2022 at 9:20 pm #1352674Thanks Nikko.
I now appear to be ready to do the FTP upload.
Before I proceed, can I ask what is meant by child theme here?
I am the original creator of this site. I don’t remember anything about a child theme.
I only know that LayerSlider was included in my purchase of Enfold, and I have LayerSlider implemented on the site.
How can I check to see if there’s a necessary child theme or not?
May 23, 2022 at 9:27 pm #1352675May 24, 2022 at 2:08 am #1352684Hi Camineet,
The child theme mentioned is optional, if you have some customizations that you’d like to do to your site/theme which might require changing some code in the files then a child theme is recommended.
But you can skip it for now so it does not make things complicated, you can just add it later in your website development stage when you think you’ll need it.
As for the enfold folder in the screenshot, please don’t remove it, it is required for the theme to function correctly.You can read further about Child Themes and Parent Themes in WordPress Codex so you’ll have better understanding of what it is, what it does and if you’ll need one: https://developer.wordpress.org/themes/advanced-topics/child-themes/
Hope this helps.Best regards,
NikkoMay 24, 2022 at 3:58 am #1352693Hi Nikko,
Thanks for your reply. I actually already have Enfold installed on my site and have been maintaining it since around 2014.
The issue is that Avia Layout Builder no longer appears on my front page. Rikard said I need to update my theme as a first step.
So, I really need to know if I should first delete the enfold folder on my site seen here and then copy over the current version of the theme from my local machine.
Or should I just overwrite the folder on my site with the current version on my local machine?
May 24, 2022 at 4:48 am #1352704Hi Camineet,
I see, since you might be using over a year old Enfold version, please don’t overwrite and just delete the enfold folder entirely and then put the new one.
Best regards,
NikkoMay 24, 2022 at 10:14 pm #1352824May 25, 2022 at 5:06 am #1352845Hi Camineet,
You’re welcome. :)
We’re happy that we could help.
Thanks also for using Enfold and have a great day!Best regards,
Nikko -
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