Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 9, 2015 at 8:14 pm #516656
    fanlokbun

    Avia layout builder is giving me problems. It is losing content and not saving properly. I have spent hours trying to edit the Welcome page and add a blog posts widget but it just wipes out all content nearly every time. It nearly always leaves the top colour section only. Please can you have a look and see if you can find the problem. It’s driving me mad.

    Thanks
    Rob

    October 11, 2015 at 10:58 am #516917
    Josue

    Hey!

    Try increasing your PHP memory limit (to 256M or more):
    https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

    Best regards,
    Josue

    October 12, 2015 at 2:58 pm #517388
    fanlokbun

    Thanks Josue.
    Just to clarify, should I add the following code to the end of my wp-config.php file?
    define('WP_MEMORY_LIMIT', '256M');
    Thanks
    Rob

    October 12, 2015 at 3:02 pm #517392
    Yigit

    Hi!

    You can add it to bottom.
    You can contact your service provider and they can help you as well

    Regards,
    Yigit

    October 12, 2015 at 4:52 pm #517517
    fanlokbun

    Hi Yigit,

    The service provider said the limit of PHP is 128mb and it will use that and ignore that line in the wp-config so I have not done it.
    http://www.walnut-tree-inn.co.uk/wp/info.php

    Are you sure this is the problem? It has worked fine up until now. As do all the other Enfold sites I am running on the same hosting.

    Every time I save changes to a page it loses everything except the header or does not apply the changes.

    The only thing that has changed recently is that I have activated Jetpack and connected to WordPress.com

    Thanks
    Rob

    October 13, 2015 at 6:04 am #517841
    Josue

    Ok, try the following (to discard):
    1. Disable all third-party plugins.
    2. Create a new Page and attempt to reproduce the error.

    Regards,
    Josue

    November 3, 2015 at 3:45 pm #529349
    fanlokbun

    Hi Josue,

    Sorry for the delay. I have done as you say and disabled all plugins and created a new page but am still getting the same error with content disappearing below the top color section. I have phoned the hosting provider and they can’t see any problems. I use the same host for other Enfold WP installs with no problem at all.

    If you can log in and try and edit the home and try and add another color section with content below the top one it will lose everything except the top color section. You will notice the second color section turns into a bar above the content and not around it.

    If you can give me any idea what the problem is I would really appreciate it.

    Thanks
    Rob

    November 4, 2015 at 8:06 am #529767
    Rikard

    Hi,

    I saw some unclosed html markup in the color section but it still broke after that, could you try to remove all added html markup as it’s most likely what is causing it. Properly closed html markup: 

    <strong>Quality pub food and drink served all day.
For B&B & Reservations call +44 (0) 1747 861220</strong>

    Regards,
    Rikard

    November 5, 2015 at 3:30 pm #530829
    fanlokbun

    Hi Rikard,

    Now okay thanks. I rebuilt the page and removed the markup from the sub heading. I have my suspicions that it was the ampersands (&) that may have been causing the problem as it wasn’t until I removed them that the problem disappeared.

    So problem fixed, thanks for your help.

    Rob

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