Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • December 23, 2017 at 5:00 pm #891822
    Claudia_Stegfellner

    Hi kriesi-team,
    hope you can help me. Suddenly the avia layout builder has disappeared.
    On top i can see only the Page Layout and no avia layout builder. So i can only change existing modules – but i have to create new ones !!!
    when i create a new page – it is the same thing (no avia..)
    I tried to deactivate all plugins – but nothing happened….
    Thank you in advance!
    Claudia

    December 23, 2017 at 9:52 pm #891862
    Mike

    Hey Claudia_Stegfellner,
    I see you are using Enfold Version: 3.4.7 with WordPress version 4.9.1
    Please try updating Enfold to v4.2 and your PHP to v7

    Best regards,
    Mike

    December 27, 2017 at 7:00 pm #892192
    Claudia_Stegfellner

    Thank you Mike,
    ok, i did the PHP update (to 7.1)
    but the (automatically) “Update your Theme from the WordPress Dashboard” says:
    “No Updates available. You are running the latest version! (3.4.7)”
    ?? ???

    How can i get the 4.9.1 update in an easy way (no fFTP)?

    Thanks a lot!!
    Claudia

    December 27, 2017 at 10:43 pm #892262
    Victoria

    Hi Claudia,

    Why don’t you want to update via FTP? Can you try php7.0, not php7.1?

    Best regards,
    Victoria

    January 2, 2018 at 12:51 pm #892460
    Claudia_Stegfellner

    Hi all,
    now i have updated to Enfold 4.2 and php 7.0 – but there is still no avia layout builder????
    What can we do??

    THANKS a lot!!
    Claudia

    January 3, 2018 at 11:41 am #892775
    Mike

    Hi,
    Your “Lock advanced layout builder” setting in Enfold Theme Options > Layout Builder had been checked, I unchecked it and now the Layout Builder shows. Please check.

    Best regards,
    Mike

    January 4, 2018 at 12:42 pm #893210
    Claudia_Stegfellner

    NOW EVERYTHING WORKS! GREAT!!!!!
    THANKS A LOT!!!!!!!!!!!!!!

    January 4, 2018 at 7:26 pm #893362
    Victoria

    Hi Claudia_Stegfellner replied,

    Glad we got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    January 3, 2019 at 11:43 pm #1049734
    jpdietz

    I am also having trouble with this same issue. WordPress V5.0.2 Envold V4.5 PHP V5.6.15

    The Avia Layout Builder is still available on all of my previously made pages, however all new pages will not load this builder.

    *edit* Just upgraded PHP to v7.3, still not working.

    • This reply was modified 5 years, 10 months ago by jpdietz.
    January 4, 2019 at 3:26 am #1049762
    Mike

    Hi,

    @jpdietz     Please update to Enfold v4.5.2
    Enfold v4.5 doesn’t work correctly with WordPress v5.0.2

    Best regards,
    Mike

    March 25, 2019 at 9:44 am #1082586
    JeromeGray

    Hi Victoria and Mike,

    I have the exact same issue and I have read and checked everything in this forum thread, but i still have no avia layout builder. It went missing a while ago but i have been putting it off because it was such a hassle to try to find the problem.

    Could you reccomend another option?

    JJ

    March 26, 2019 at 5:34 am #1082971
    Mike

    Hi,

    @JeromeGray     Please open a new thread so we can assist, and include your admin login in the Private Content area, but as this is not your thread your login info will not be private if posted here.
    You may post the link to your new thread here so it will be easier for us to find.

    Best regards,
    Mike

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