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  • April 2, 2019 at 4:34 pm #1086145
    Andrew

    The customer has this ENFOLD theme that they want to keep but use the Elementor page builder for building on the front instead.

    Can you please tell me how to completely remove or disable the AVIA layout builder from loading at all times. I don’t just want to hide it. We tend to get errors and issues with it loading resulting in functioning issues within Elementor at times.

    A snippet or function to do so would be great.

    Here are some recent errors from console after latest update. All plugins and WordPress are updated. Running minimal plugins.
    http://i67.tinypic.com/2z727o0.png
    Errors from console after latest update. all plugins and WordPress are updated [image]

    Thank you.

    • This topic was modified 5 years, 7 months ago by Andrew.
    April 3, 2019 at 4:53 pm #1086616
    Andrew

    Help please

    April 4, 2019 at 7:29 am #1086804
    Victoria

    Hi Andrew,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

    April 4, 2019 at 4:58 pm #1087133
    Andrew

    It is on a local server currently. Do you have a solution for simply disabling the AVIA layout builder?

    April 7, 2019 at 4:33 pm #1088000
    Basilis

    Hi,

    The issue is not that.
    When you upload it live let us know and we will check to fix the problem no worries.

    Best regards,
    Basilis

    April 8, 2019 at 4:29 pm #1088378
    Andrew

    Ok, so, we don’t want the builder on the site because we’re not using it.
    Can you please help us as a customer to find a solution to remove it or prevent it from loading?

    Is there a quick function that can be put in the functions file?

    Thank you

    April 9, 2019 at 5:03 pm #1088739
    Victoria

    Hi Andrew,

    If you use just the Classic editor or the Block editor, you should not be getting those errors. I don’t think there is a way to remove the Avia Layout builder just like that.

    Best regards,
    Victoria

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