Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1086114

    Hello,

    I have the following issue: whe I try to edit a page with avia layout builder, when I want to update it takes an unusual amount of time and, often I get the message :” Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case”.
    Also the loading of the page is unusually slow.
    I have the latest version of Enfold (4.5.5) and WordPress (5.1.1)

    #1086134

    Hi
    We had this as well but couldnt narrow it down to a specific component.
    In my case I found that it was an issue for me only and not everybody on the site and using a different connection helped. i.e. mobile data instead of your wifi.
    I would love to see a proper solution to this.
    Kr, Jay

    #1086212

    Hi Genovel,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1086413

    I have made the account.

    #1086822

    Hi Genovel,

    Thanks for the details. What happens if you select to use the Classic Editor in the main page of the theme options?

    Best regards,
    Rikard

    #1086848

    Hello Rikard,

    I can t use Classic Editor on the main page of the theme… I mean, if I change to Classisc Edit I don t see anything. On the other hand, I am creating posts with Classic Editor all the time, and I don t have this kind of issues.

    #1087212

    Hi Genovel,

    It can be that your hosting provider is blocking some calls or resources. Like admin-ajax.php.

    Best regards,
    Victoria

Viewing 7 posts - 1 through 7 (of 7 total)
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