Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 1, 2015 at 12:48 am #481595
    laptophobo

    I recently went live with my website and when I went to make an edit in a page, the Avia layout builder was there, but empty–even though the page is viewing.

    Help. Thanks!

    August 3, 2015 at 12:17 am #481841
    laptophobo

    Hi again. I found that the problem exists the most in Chrome browser. Version 44.0.2403.125 m. When I open up the page in IE, I can see the ALB, but some of the items are not editable.

    However, when I open up other Enfold themes (on other of my sites) all works fine on any browser.

    • This reply was modified 9 years, 4 months ago by laptophobo.
    August 3, 2015 at 4:58 pm #482263
    Yigit

    Hi!

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    August 3, 2015 at 5:47 pm #482321
    laptophobo

    Hi Yigit,

    Unfortunately, that didn’t work. I’ve also tried toggling the permalink settings and that didn’t work either.

    August 4, 2015 at 9:40 pm #483001
    Dake

    Hi!

    I’m able to view the layout builder for multiple pages:

    http://i.imgur.com/9OPmNEj.png

    Have you tried logging in using a different computer//device?

    Cheers!
    Dake

    August 5, 2015 at 6:51 pm #483527
    laptophobo

    Well, as I had mentioned earlier, if I use IE browser, I’m able to see and work with ALB. Except, if I clone a content item (such as icon box), then when I go to change the title in icon box, that ability just freezes up.

    Since this appears to not be a known issue on your end, I think I’ll just reload the last know working backup and go from there.

    August 5, 2015 at 11:00 pm #483607
    laptophobo

    Although Yigit’s quick hard refresh for chrome didn’t work for me, when I did deleted the cache through Chrome’s Developer’s Tools method, it fixed my problem.

    Thanks for your assistance on this. (This is now resolved.)

    August 6, 2015 at 2:57 pm #483899
    Rikard

    Hi,

    Great, glad you got it fixed :-)

    Regards,
    Rikard

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