Avia Layout Builder doesn't work - Support | Kriesi.at

Viewing 30 posts - 1 through 30 (of 30 total)

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September 18, 2014 at 12:49 am #320818

Luken123
Participant

Hi!

I have problem with avia layout builder, its doesn’t work since wordpress has been updated to new version.
Please note, that I updated theme version to the newset one.

I also have problem with content f.e “Latest news” or Testimontials

September 18, 2014 at 8:40 am #320981

Ismael
Moderator

Hey Luken123!

Thank you for using Enfold.

The update should be enough to fix the issue. Have you tried it on another browser or computer? If it still doesn’t work, please deactivate the plugins then remove browser cache.

Cheers!
Ismael

September 18, 2014 at 10:31 am #321063

Luken123
Participant

Thanks for fast replay!

For now, avia layout builder is working in IE :) !

But i have still problem with content : Testimontials and Post Slider – its show nothing.

September 18, 2014 at 10:34 am #321065

Luken123
Participant

Well, just have changed the options in each element and it now working coretly :)

Thanks again!

September 18, 2014 at 11:26 am #321086

Elzean
Participant

I also have problen with Enfold, the advanced layout never show up. Other things seems to be “ok” but i cant update or add new post without the advanced layout.

I have WordPress 4.0 and Enfold 2.9.2.
I updated Enfold via FTP, i tried 2 times.
I tried to desactivate all my plugins.
I tried several browser (IE, Chrome, Firefox)

September 18, 2014 at 12:20 pm #321107

Yigit
Keymaster

Hi!

@elzean do you mind creating a temporary admin login and posting it here privately so we can look into it?

Best regards,
Yigit

September 18, 2014 at 1:37 pm #321150

Kerrn
Participant

Im having the same issues. Advanced layout builder keeps spinning. Modules are not available

Best regards
Kerrn

September 18, 2014 at 1:39 pm #321153

Yigit
Keymaster

Hi!

@kerrn Can you also please create a temporary admin login and post it here privately?

Cheers!
Yigit

September 18, 2014 at 1:43 pm #321156

Kerrn
Participant

In my case it was the “akismet” plugin that caused the problem. All good now

Kerrn

September 18, 2014 at 1:47 pm #321160

Yigit
Keymaster

Hey!

Great! Let us know if you have any other questions or issues. We will keep this thread open for OP

Cheers!
Yigit

September 18, 2014 at 1:50 pm #321164

Elzean
Participant

This reply has been marked as private.

September 18, 2014 at 2:45 pm #321213

WorkRelax
Participant

I had the same problem with Avia. After upgrading to wordpress 4.0 it won’t work. Is there not a better solution then individual support?

September 18, 2014 at 2:48 pm #321216

Yigit
Keymaster

Hi!

@elzean Can you please post the link to your website as well? :)

@workrelax Please make sure that you are using the latest version of Enfold which is 2.9.2 – http://vimeo.com/67209750

Best regards,
Yigit

September 18, 2014 at 2:49 pm #321217

WorkRelax
Participant

This reply has been marked as private.

September 18, 2014 at 2:52 pm #321219

Elzean
Participant

This reply has been marked as private.

September 18, 2014 at 2:57 pm #321220

tdgano
Participant

The Avia layout builder in Enfold is not working, the content will not show to edit.

The site is http://nashvillebeaconpropertysolutions.com

The theme is up to date. Please help with a solution.

TG

September 18, 2014 at 3:10 pm #321227

Angiec13
Participant

This reply has been marked as private.

September 18, 2014 at 3:12 pm #321230

Yigit
Keymaster

Hi!

@tdgano and @workrelax You are not using the latest version of Enfold. Please download the latest version from ThemeForest and update the theme via FTP – http://vimeo.com/67209750

@elzean Which browser and OS are you using? It did load fine on my end – http://i.imgur.com/BJxGJAn.png

Best regards,
Yigit

September 18, 2014 at 3:20 pm #321234
WorkRelax
Participant
Problem is solved after updating Enfold to 2.9.2. Thanks
- This reply was modified 10 years, 3 months ago by WorkRelax.
September 18, 2014 at 3:25 pm #321237

tdgano
Participant

I had to download the newest version (the auto updater does not update) and yes I have my info entered…anyway…updating the template seemed to fix the problem with the page builder.

September 18, 2014 at 3:26 pm #321239

Yigit
Keymaster

Hey!

@tdgano and @workrelax Glad it is working fine now! Let us know if you have any other questions or issues

@angiec13 login credentials do not seem to work. Please check them once again. Have you tried de-activating all active plugins?

Regards,
Yigit

September 18, 2014 at 3:56 pm #321259
Elzean
Participant
I’m trying with “Chrome Version 37.0.2062.120 m”, “Firefox 30.0” and “IE 11.0.9600.17280”

My OS :
Windows 7, Service Pack 1, 64bit

The console show some messages :
```
Consider using 'dppx' units, as in CSS 'dpi' means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual 'dpi' of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) post.php?post=2426&action=edit:1
Consider using 'dppx' units, as in CSS 'dpi' means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual 'dpi' of a screen. In media query expression: only screen and (-webkit-min-device-pixel-ratio: 2), only screen and (min-resolution: 144dpi) post.php?post=2426&action=edit:1
Consider using 'dppx' units, as in CSS 'dpi' means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual 'dpi' of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) post.php?post=2426&action=edit:536
Consider using 'dppx' units, as in CSS 'dpi' means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual 'dpi' of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) post.php?post=2426&action=edit:1
XHR finished loading: GET "http://www.julientonsuso.com/wp-admin/admin-ajax.php?action=crayon-tag-editor&is_admin=1&version=2.6.6". load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4send load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4m.extend.ajax load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4m.(anonymous function) load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4c.getAJAX crayon.te.min.js?ver=2.6.6:1k.loadDialog crayon.te.min.js?ver=2.6.6:8k.bind crayon.te.min.js?ver=2.6.6:8(anonymous function) crayon_tinymce.js:59r wp-tinymce.php?c=1&ver=4104-20140822:8fire wp-tinymce.php?c=1&ver=4104-20140822:9N.initContentBody wp-tinymce.php?c=1&ver=4104-20140822:10N.init wp-tinymce.php?c=1&ver=4104-20140822:10(anonymous function) wp-tinymce.php?c=1&ver=4104-20140822:10(anonymous function) wp-tinymce.php?c=1&ver=4104-20140822:5o wp-tinymce.php?c=1&ver=4104-20140822:3h wp-tinymce.php?c=1&ver=4104-20140822:5(anonymous function) wp-tinymce.php?c=1&ver=4104-20140822:5n wp-tinymce.php?c=1&ver=4104-20140822:5
XHR finished loading: POST "http://www.julientonsuso.com/wp-admin/admin-ajax.php". load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4send load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4m.extend.ajax load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4i load-scripts.php?c=1&load%5B%5D=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-slider,jquery-touc…:407(anonymous function) load-scripts.php?c=1&load%5B%5D=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-slider,jquery-touc…:407
XHR finished loading: POST "http://www.julientonsuso.com/wp-admin/admin-ajax.php". load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4send load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4m.extend.ajax load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4i load-scripts.php?c=1&load%5B%5D=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-slider,jquery-touc…:407(anonymous function) load-scripts.php?c=1&load%5B%5D=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-slider,jquery-touc…:407
XHR finished loading: POST "http://www.julientonsuso.com/wp-admin/admin-ajax.php". load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4
XHR finished loading: POST "http://www.julientonsuso.com/wp-admin/admin-ajax.php". load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4
XHR finished loading: POST "http://www.julientonsuso.com/wp-admin/admin-ajax.php". load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4
```
September 18, 2014 at 5:04 pm #321306
Elzean
Participant
After waiting a while i have a bunch of those errors :

POST http://www.julientonsuso.com/wp-admin/admin-ajax.php net::ERR_CONNECTION_TIMED_OUT load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4send load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4m.extend.ajax load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:4i load-scripts.php?c=1&load%5B%5D=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-slider,jquery-touc…:407j load-scripts.php?c=1&load%5B%5D=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-slider,jquery-touc…:407l load-scripts.php?c=1&load%5B%5D=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-slider,jquery-touc…:407p load-scripts.php?c=1&load%5B%5D=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-slider,jquery-touc…:407(anonymous function) load-scripts.php?c=1&load%5B%5D=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-slider,jquery-touc…:407m.event.dispatch load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-u…:3r.handle
- This reply was modified 10 years, 3 months ago by Elzean.
September 18, 2014 at 5:09 pm #321317
Elzean
Participant
Here it’s clearer :

What can’t enfold load here ?
- This reply was modified 10 years, 3 months ago by Elzean.
September 18, 2014 at 6:54 pm #321391

Devin
Inactive Moderator

Hey @Elzean – Deactivate all active plugins and then try things again. There is definitely some server side slowness but when I checked just now I’m not actually getting any errors.

If the server is timing out the ajax calls to run the layout builder it may just be that you need to up your available memory even more than what it is or see if you can remove any of the plugins that are also running a lot of server requests from the admin.

Cheers!
Devin

September 18, 2014 at 7:26 pm #321423

Elzean
Participant

i think i know why but i don’t know how i can solve it.

I’m in China for moment and i usually need to use VPN to access most of the internet….
The website was working before but now Ajax call doesn’t seems to like the VPN but without the VPN it’s extremely slow with a bunch of other timeout and the Ajax not working etheir.

So with VPN only the Ajax call seems to have problem, do you have an idea what i could do (if it’s that) ?

September 20, 2014 at 4:24 pm #322401

Devin
Inactive Moderator

Is the server going through a VPN or just your connection to it? If its you to the server it shouldn’t cause an issue.

Does anything change with no active plugins?

July 1, 2015 at 9:34 am #466852

shanhard
Participant

I am having the same problem. I recently updated the enfold theme to the latest version and now I cannot see the advanced layout builder elements that I had created prior to updating in the Chrome browser (the browser I use every day).
Loading the site admin in IE allows me to see the elements and edit them (i need to make a bunch of changes for my client ASAP). Are you able to offer any advice as to how I can get it working again in Chrome?

July 1, 2015 at 9:41 am #466856

shanhard
Participant

Ah! I have fixed my issue simply by clearing the cache in my browser and then refreshing the page.

July 2, 2015 at 2:46 pm #467528

Rikard
Keymaster

Hey!

Great, glad you got it fixed :)

Cheers!
Rikard
Author

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