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Hello there,
I just noticed that my customers’ site doesn’t work anymore properly. I need to add some new languages, but the “add/remove languages” -button doesn’t work anymore. Then I noticed that content doesn’t even load in visual editor. It just keeps loading. The website itself is working fine though.
I have everything up to date. The latest wordpress version, lates Enfold (3.3.2) and latest wpml plugin (3.2.7). Is there some knowing issues with these latest updates or do I have some other weird problems happening right now? If I disable the WPML, the content will download just fine.
Any tips?
Many Thanks,
TommiHi Tommi,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for the login, are they different for the english version though? I could only access the Finnish version. Could you please try to deactivate all plugins except WPML to see if there’s a conflict with one of the other plugins please?
Best regards,
RikardHello there.
It seems that I’ve got the same problem here in my website and I can’t solve it.
It happens when I turn on the” WPML Multilingual CMS” plugin.I’ve left the login credentials on the Private Content.
Thank you so much!Hello!
The problem only happens when I turn on the WPML plugin. I tried to deactive all the other plugins, but it doesn’t make any difference. WPML just released the new beta version of the plugin today. I tried that too, but doesn’t fix the problem and layout manager just keeps loading forever. Actually it just caused even more problems and all the swedish translations stopped working so I had to load my backup files.
There is no english version yet – only finnish and swedish. Those admin login informations should work for both. I’m trying to add english translations, but can’t add new languages anymore. I can’t even edit the current pages (ie. if I try open page “ASUKKAAT” it doesn’t open the content.)
Everything worked perfectly a few wpml/theme/wordpress updates ago. I’m not sure when the problem started, because I haven’t updated the content of the site in a while.
br,
TommiI don’t have the WPML plugin installed, but I’m having exactly the same problem – please assist …
Peter
Hey!
@Designton: What happens when you activate a default theme? Please post the FTP details here.For every one else with the same issue, please open a new thread. Add the url to the site plus the login details. We’ll check the issue there.
Best regards,
IsmaelI went to WPML/Support/troubleshooting and solved the problem. Thank you.
I have been trying to update the theme again, removing wpml and installing it again, disabling other plugins etc, but the layout editor still won’t load. Is there anything other I can do?
Hey!
@Designton: The root directory is a mix of Joomla and WordPress. Do you have a joomla installation there prior to installing WP? Is it possible to delete those old files and leave WP? After that, get a fresh copy of WP then overwrite your installation. There’s a lot of jQuery errors in the site:load-scripts.php?c=1&load[]=underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-dr…:17 Uncaught ReferenceError: jQuery is not defined(anonymous function) @ load-scripts.php?c=1&load[]=underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-dr…:17(anonymous function) @ load-scripts.php?c=1&load[]=underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-dr…:17 load-scripts.php?c=1&load[]=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-datepicker,jquery-ui-s…:11 Uncaught TypeError: Cannot read property 'mouse' of undefined(anonymous function) @ load-scripts.php?c=1&load[]=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-datepicker,jquery-ui-s…:11(anonymous function) @ load-scripts.php?c=1&load[]=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-datepicker,jquery-ui-s…:11(anonymous function) @ load-scripts.php?c=1&load[]=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-datepicker,jquery-ui-s…:11 avia-modal.js?ver=0.8:831 Uncaught ReferenceError: Color is not defined(anonymous function) @ avia-modal.js?ver=0.8:831(anonymous function) @ avia-modal.js?ver=0.8:994 load-scripts.php?c=1&load[]=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-datepicker,jquery-ui-s…:463 Uncaught TypeError: QTags is not a functionquicktags @ load-scripts.php?c=1&load[]=jquery-ui-sortable,jquery-ui-droppable,jquery-ui-datepicker,jquery-ui-s…:463(anonymous function) @ post.php?post=3547&action=edit&lang=fi:3225(anonymous function) @ post.php?post=3547&action=edit&lang=fi:3232 post-edit.js?ver=3.2.7:101 Uncaught TypeError: postEdit.$connect_translations_dialog.dialog is not a function(anonymous function) @ post-edit.js?ver=3.2.7:101(anonymous function) @ post-edit.js?ver=3.2.7:127l @ jquery.min.js?ver=1.8.3:2c.fireWith @ jquery.min.js?ver=1.8.3:2v.extend.ready @ jquery.min.js?ver=1.8.3:2A @ jquery.min.js?ver=1.8.3:2 load-scripts.php?c=1&load[]=underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-dr…:51 Uncaught TypeError: Cannot read property 'getHash' of undefinedgetAllUserSettings @ load-scripts.php?c=1&load[]=underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-dr…:51getUserSetting @ load-scripts.php?c=1&load[]=underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-dr…:51b.addButton.onPostRender @ wp-tinymce.php?c=1&ver=4205-20150910:41d @ wp-tinymce.php?c=1&ver=4205-20150910:21i @ wp-tinymce.php?c=1&ver=4205-20150910:8v.fire @ wp-tinymce.php?c=1&ver=4205-20150910:9v.postRender @ wp-tinymce.php?c=1&ver=4205-20150910:9e.extend.postRender @ wp-tinymce.php?c=1&ver=4205-20150910:11(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:8(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:8n @ wp-tinymce.php?c=1&ver=4205-20150910:3i.each @ wp-tinymce.php?c=1&ver=4205-20150910:8i.exec @ wp-tinymce.php?c=1&ver=4205-20150910:8e.extend.postRender @ wp-tinymce.php?c=1&ver=4205-20150910:9(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:8(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:8n @ wp-tinymce.php?c=1&ver=4205-20150910:3i.each @ wp-tinymce.php?c=1&ver=4205-20150910:8i.exec @ wp-tinymce.php?c=1&ver=4205-20150910:8e.extend.postRender @ wp-tinymce.php?c=1&ver=4205-20150910:9(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:8e.extend.postRender @ wp-tinymce.php?c=1&ver=4205-20150910:12(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:8(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:8n @ wp-tinymce.php?c=1&ver=4205-20150910:3i.each @ wp-tinymce.php?c=1&ver=4205-20150910:8i.exec @ wp-tinymce.php?c=1&ver=4205-20150910:8e.extend.postRender @ wp-tinymce.php?c=1&ver=4205-20150910:9(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:8(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:8n @ wp-tinymce.php?c=1&ver=4205-20150910:3i.each @ wp-tinymce.php?c=1&ver=4205-20150910:8i.exec @ wp-tinymce.php?c=1&ver=4205-20150910:8e.extend.postRender @ wp-tinymce.php?c=1&ver=4205-20150910:9(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:8v.renderBefore @ wp-tinymce.php?c=1&ver=4205-20150910:9j @ wp-tinymce.php?c=1&ver=4205-20150910:15k.renderUI @ wp-tinymce.php?c=1&ver=4205-20150910:15S.init @ wp-tinymce.php?c=1&ver=4205-20150910:10(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:10(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:5n @ wp-tinymce.php?c=1&ver=4205-20150910:3p @ wp-tinymce.php?c=1&ver=4205-20150910:5(anonymous function) @ wp-tinymce.php?c=1&ver=4205-20150910:5i @ wp-tinymce.php?c=1&ver=4205-20150910:5 util.js:30 SensorNotRequired: https://developers.google.com/maps/documentation/javascript/error-messagesBest regards,
Ismael
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