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AuthorPosts
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November 22, 2020 at 7:11 pm #1262140
Hello,
I am trying to update an existing page using the Avia Layout Builder.
It has a large table that is not loading so I’m unable to make changes to the page.
Any guidance would be appreciated.
Thanks.
MikeNovember 23, 2020 at 6:17 am #1262258Hi Mike,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoNovember 23, 2020 at 4:38 pm #1262434Hello Nikko,
Login credentials in private section.
Thanks.
MikeNovember 24, 2020 at 12:49 pm #1262635Hi Pepper2420,
Thanks for giving us admin access.
I’m getting this error in the console.406 Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.
Please try these solutions:
– video: https://www.youtube.com/watch?v=83Jcj2lDxaA
– https://techdhaval.com/fix-wordpress-not-acceptable-error-406/
– https://www.exeideas.com/2015/03/solved-406-not-acceptable-error.html
Hope it helps.Best regards,
NikkoNovember 24, 2020 at 4:55 pm #1262741Hello Nikko,
Thanks so much for looking into and sending solutions.
Will let you know how I make out.
Thanks again!
MikeNovember 25, 2020 at 12:52 am #1262870Hello Nikko,
I was able to contact my hosting provider and they white listed my site with Mod Security.
All working now.
The info you sent was very helpful.Thanks so much for your help!
MikeNovember 25, 2020 at 1:32 am #1262874Hi,
I’m glad this was resolved. If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon -
AuthorPosts
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