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  • February 6, 2023 at 11:27 am #1396832
    padclip

    We are courrently having an issue with one of our customers pages.
    Everything seems to work without issue except for one page containing a lot of content.

    Frontend of the page has no issues, but the backend Avia Layout Builder doesn’t properly load.
    Sometimes we can get it to load after a couple of refreshes in the editing page backend, but publishing the page leads to a white screen of death critical error page.

    Backend View
    Backend view

    Critical Error when publishing
    critical error

    More Infos on which page exactly + admin login are attached in the Private content.

    Thanks in advance for your support!

    February 6, 2023 at 6:06 pm #1396865
    Rikard

    Hey padclip,

    Please enable debug mode, then move all the shortcodes to a new page: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

    Best regards,
    Rikard

    February 7, 2023 at 10:06 am #1396952
    padclip

    Hey Rikard,

    that seemed to do the trick! Thanks for the fast reply and fix!

    February 7, 2023 at 11:02 am #1396967
    Yigit

    Hi,

    Glad Rikard could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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