Avia Layout builder

Hi Alessio,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi campustalenti,

I have moved the login credentials in private content for security purposes (so it’s not visible to the public).
Can we also ask for the login link of your site? just post it in private content so it’s only visible to the moderators.
Private Content is located just below the area where you type your reply.

Best regards,
Nikko

Hi campustalenti,

Thanks, I have checked it and since you’re using 4.4.1, that option isn’t available since it was added in Enfold 4.5.2
Please install and activate a plugin called Classic Editor, this plugin disables the new Gutenberg editor and replace it with the Classic Editor we used before WordPress 5.x
Let us know if this helps.

Best regards,
Nikko

Hi campustalenti,

Glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko