Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 6, 2020 at 10:33 am #1220026
    chris

    Hello,
    i have the strange problem, that my image box isn´t showing any content when i try to edit it in the backend.
    The other modules are working fine.
    Please help.
    best regards,
    chris

    empty image box in backend

    June 7, 2020 at 1:01 pm #1220182
    Rikard

    Hey Chris,

    Thanks for the login details. I’m seeing the same problem on my end as well unfortunately. You are getting a 500 internal server error on the admin-ajax.php WordPress file, I’m not sure why though. WPML is saying that libxml needs updating on the server as well, maybe that would have something to do with the image problem? Please try reaching out to your hosting provider with this info to see if they can help you out further.

    There are some other strange things going on, if you go to the URL in private, you will see a 404 page. That should not happen of course. You could also try to disable all plugins to see if that makes any difference.

    Best regards,
    Rikard

    June 14, 2020 at 8:02 pm #1222502
    chris

    Hello Rikard,

    Thanks for the Tipps.
    I solved the Problem by deleting the Plugin “10web Image Optimizer”… somehow it blocks it. My mediacenter in general runs much faster now.
    Just for ppl who face the same problem, this solved it for me.

    Thx :)

    June 14, 2020 at 8:35 pm #1222506
    Nikko

    Hi chris,

    We’re glad to hear that :)
    And thanks for telling us the cause of the issue, it should help the people using that plugin as well.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Avia Layout Architekt – image box only showing a white screen’ is closed to new replies.