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  • June 16, 2020 at 4:24 pm #1223102
    spitsdesign

    WP 5.4.2, PHP version 5.6.40, Enfold 4.7.5 I emptied the cache. Javascript file merging and compression are disabled.
    Sometimes the lay-out builder stops working. For instance homepage timeline gives white screen on click so my client can’t edit the content.
    Is this caused by the PHP-version?

    June 16, 2020 at 5:50 pm #1223145
    Victoria

    Hey spitsdesign,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    June 17, 2020 at 10:58 am #1223309
    spitsdesign
    This reply has been marked as private.
    June 18, 2020 at 5:01 am #1223586
    Rikard

    Hi,

    Thanks for the login details. I see that you are running an old version of PHP on the site, the minimum recommended version to run WordPress on is now 7.2. Could you try updating your PHP version to 7.2 or higher please?

    Best regards,
    Rikard

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