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  • March 18, 2015 at 3:36 am #413334
    lucein1774

    i have updated to the latest version of the theme: 3.1

    But every time I try to edit a page, the Avia editor just spins and spins. I have tried to disable all the wordpress themes as well as all browser extensions/plugins but nothing is getting the editor to display.

    When I launch into editing any page I see a page error when the Avia editor is trying to load, below is the error:

    Uncaught TypeError: undefined is not a function posts-jquery.js?ver=1.2.5.1:177
    (anonymous function) posts-jquery.js?ver=1.2.5.1:177
    m.event.dispatch load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:3
    m.event.add.r.handle load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:3
    m.event.trigger load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:3
    e.event.trigger load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:8
    (anonymous function) load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:3
    m.extend.each load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:2
    m.fn.m.each load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:2
    m.fn.extend.trigger load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:3
    $.AviaBuilder.convertTextToInterface.$.ajax.success avia-builder.js?ver=0.8:895
    m.Callbacks.j load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:2
    m.Callbacks.k.fireWith load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:2
    x load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:4
    m.ajaxTransport.send.b load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.1.1:4

    Please advise.

    March 18, 2015 at 6:10 pm #413844
    Elliott

    Hi lucein1774!

    Let’s try the following.

    1. Deactivate all plugins.

    2. Add this to your wp-config.php file.

    define('CONCATENATE_SCRIPTS', false );

    3. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    4. Make sure WordPress is updated.

    If your still having trouble after doing the above four steps then send us a WordPress login and we’ll take a look.

    Best regards,
    Elliott

    • This reply was modified 9 years, 9 months ago by Elliott.
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