Viewing 19 posts - 1 through 19 (of 19 total)
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  • #878026

    Dear Enfold team,

    I updated to WP 4.9 and the latest Enfold version yesterday. Since the update, the Avia editor isn’t loading (the preloader shows up and keeps preloading indefinitely).

    I emptied browser and wp cache and tried with Chrome/Firefox. Didn’t change anything about the plugin configuration.

    Do you have any ideas what might cause the disturbance?

    greetings,
    Ritchie

    #878031

    PS: I also tried deactivating *all* plugins, but that didn’t solve the problem.

    #878141

    Hi,

    Are you using PHP7 or as close to it as you can get?

    Best regards,
    Jordan Shannon

    #878201

    Hi Jordan,

    no, I’m currently using PHP 5.6.32 – do I have to update?

    UPDATE: Just updated php to 7.1.11 – still the same problem.

    greetings,
    Ritchie

    • This reply was modified 6 years, 11 months ago by datadirt.
    #878216

    Same problem here. Please need help ASAP my client is waiting…

    #878248

    Hi Ritchie,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #878249

    Hi nunop,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look (but in a separate thread)?

    Best regards,
    Victoria

    #878306

    Hi Victoria,

    yes of course. Thank you for the quick answer! Feel free to deactivate all plugins – I tried, but to no avail.

    Also, I noticed that since the update my contact form (super forms) is loading correctly when logged out, but not when I’m logged in:

    I don’t know if it’s the same issue, but it surfaced at the same time.

    thx a bunch,
    Ritchie

    #878334

    This is happening to me to and I have seem other treads with the same issue.

    #878336

    I cleared my cache as I read that could be the problem on another tread and it worked although I have to alternate between Default Editor and Advance Editor to get it to work.

    #878410

    @DGRComms I deleted my browser cache, didn’t help though either.

    #878560

    @Victoria Any news? I’m really at the end of my rope here.

    #878575

    I saw it other thread. It’s abou the language in “settings”
    In my case I changed from “portuguese AO” to “portuguese” and it works fine.
    I think its about the “normal” language vs somo kind of “special” language.

    It’s working fine for me.

    thank you all.

    #878587

    @nunop THANK YOU SO MUCH!!! That was indeed it – I was using “German formal”, switching back to normal German did the trick. That’s really the last thing I’d have thought of.

    Dear Enfold team, PLEASE fix this – I did custom translations for a couple of my plugins and I need the formal version. Standard German uses informal language that is seen as not quite acceptable in business context.

    • This reply was modified 6 years, 11 months ago by datadirt.
    #878819
    #878822

    So it’s WP after all – sorry for blaming Enfold ;)

    #879190

    Hi datadirt,

    We did not get a chance to follow up since the thread was constantly updated by all these comments. Hopefully, there will be a fix soon.

    Best regards,
    Victoria

    #879272

    Hi Victoria,

    I inserted the fix posted on the WordPress bugtracker following @cherrman’s link – with the next WP update, things should be back to normal :)

    thanks for helping,
    Ritchie

    #879346

    Hi,

    Thanks for keeping us informed in this issue.

    Best regards,
    Jordan Shannon

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