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AuthorPosts
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November 17, 2017 at 12:23 pm #878026
Dear Enfold team,
I updated to WP 4.9 and the latest Enfold version yesterday. Since the update, the Avia editor isn’t loading (the preloader shows up and keeps preloading indefinitely).
I emptied browser and wp cache and tried with Chrome/Firefox. Didn’t change anything about the plugin configuration.
Do you have any ideas what might cause the disturbance?
greetings,
RitchieNovember 17, 2017 at 12:31 pm #878031PS: I also tried deactivating *all* plugins, but that didn’t solve the problem.
November 17, 2017 at 4:10 pm #878141Hi,
Are you using PHP7 or as close to it as you can get?
Best regards,
Jordan ShannonNovember 17, 2017 at 5:07 pm #878201Hi Jordan,
no, I’m currently using PHP 5.6.32 – do I have to update?
UPDATE: Just updated php to 7.1.11 – still the same problem.
greetings,
Ritchie- This reply was modified 6 years, 11 months ago by datadirt.
November 17, 2017 at 5:50 pm #878216Same problem here. Please need help ASAP my client is waiting…
November 17, 2017 at 6:54 pm #878248Hi Ritchie,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaNovember 17, 2017 at 6:55 pm #878249Hi nunop,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look (but in a separate thread)?
Best regards,
VictoriaNovember 17, 2017 at 9:55 pm #878306Hi Victoria,
yes of course. Thank you for the quick answer! Feel free to deactivate all plugins – I tried, but to no avail.
Also, I noticed that since the update my contact form (super forms) is loading correctly when logged out, but not when I’m logged in:
I don’t know if it’s the same issue, but it surfaced at the same time.
thx a bunch,
RitchieNovember 18, 2017 at 1:02 am #878334This is happening to me to and I have seem other treads with the same issue.
November 18, 2017 at 1:08 am #878336I cleared my cache as I read that could be the problem on another tread and it worked although I have to alternate between Default Editor and Advance Editor to get it to work.
November 18, 2017 at 8:45 am #878410@DGRComms I deleted my browser cache, didn’t help though either.
November 18, 2017 at 1:46 pm #878560@Victoria Any news? I’m really at the end of my rope here.
November 18, 2017 at 3:25 pm #878575I saw it other thread. It’s abou the language in “settings”
In my case I changed from “portuguese AO” to “portuguese” and it works fine.
I think its about the “normal” language vs somo kind of “special” language.It’s working fine for me.
thank you all.
November 18, 2017 at 5:05 pm #878587@nunop THANK YOU SO MUCH!!! That was indeed it – I was using “German formal”, switching back to normal German did the trick. That’s really the last thing I’d have thought of.
Dear Enfold team, PLEASE fix this – I did custom translations for a couple of my plugins and I need the formal version. Standard German uses informal language that is seen as not quite acceptable in business context.
- This reply was modified 6 years, 11 months ago by datadirt.
November 19, 2017 at 7:15 pm #878819November 19, 2017 at 7:35 pm #878822So it’s WP after all – sorry for blaming Enfold ;)
November 20, 2017 at 4:18 pm #879190Hi datadirt,
We did not get a chance to follow up since the thread was constantly updated by all these comments. Hopefully, there will be a fix soon.
Best regards,
VictoriaNovember 20, 2017 at 6:33 pm #879272Hi Victoria,
I inserted the fix posted on the WordPress bugtracker following @cherrman’s link – with the next WP update, things should be back to normal :)
thanks for helping,
RitchieNovember 20, 2017 at 9:03 pm #879346Hi,
Thanks for keeping us informed in this issue.
Best regards,
Jordan Shannon -
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