Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • June 4, 2015 at 3:15 pm #454504
    abskevin

    Hello,

    Like a few others, my Avia editor is blank. I tried the previous suggestions of clearing the browser and web cache but it didn’t work out for me. Tested in Chrome and Explorer.

    Thanks!

    June 4, 2015 at 9:39 pm #454746
    Elliott

    Hey abskevin!

    Make sure your using the latest version of Enfold, 3.2, and deactivate all plugins while testing.

    The login is not working for me, is the information correct?

    Cheers!
    Elliott

    June 4, 2015 at 9:49 pm #454753
    abskevin
    This reply has been marked as private.
    June 5, 2015 at 12:26 am #454830
    Josue

    Hi!

    Seems to be working fine on my end, it’s probably browser cache on yours, check on another computer to discard.

    Cheers!
    Josue

    June 5, 2015 at 12:52 am #454847
    abskevin
    This reply has been marked as private.
    June 5, 2015 at 12:59 am #454850
    Josue

    Hm no, when i open About Us i can see the content there, check – https://www.dropbox.com/s/07ffuzj7akmffs8/Screen%20Shot%202015-06-04%20at%205.57.41%20PM.png?dl=0

    Regards,
    Josue

    June 5, 2015 at 1:49 am #454873
    abskevin

    Well, this is certainly weird. :(

    I tried it in Firefox, Chrome, & Explorer and on multiple computers. I deleted the cache in all 3 browsers but its still not popping up for me.

    I’ll keep on tinkering around but in the meantime would you have any tips or ideas on how to get this working for me?

    Thanks a lot!

    edit: Also tried my admin account and the one I created for yours — still no dice there.

    • This reply was modified 9 years, 5 months ago by abskevin.
    June 5, 2015 at 2:06 am #454881
    Josue

    Are those 3 computers under the same network? maybe the culprit is there.

    Regards,
    Josue

    June 5, 2015 at 6:12 pm #455220
    abskevin

    I just tested on 3 different networks — still nothing. I will continue to tinker around and view other threads for solutions.

    June 5, 2015 at 9:57 pm #455318
    ckerr44

    Folks – I am unable to edit content for pages (only pages — not posts). Any page I open whether using the advanced or default editor populates nothing in the content area. This is a big problem as we have content that needs updated now. We jsut upgraded to 3.2. What should we do?

    June 6, 2015 at 1:13 pm #455477
    Ismael

    Hi!


    @abskevin    : Based on the video, it looks like you’re expecting to see the content of the default editor in the advance layout builder. I’m sorry but the two editor contains different content. You can’t switch between the two. You need to recreate the content of the default editor in the advance layout builder vice versa.


    @ckerr44    : Try to deactivate all plugins or shift + refresh (hard refresh) the page.

    Cheers!
    Ismael

    June 8, 2015 at 6:15 pm #456274
    abskevin

    Hi Ismael,

    The second part of the video where I clicked on another page/tab (at 0:30) where the default editor is selected is there to just show you that the avia editor doesnt work on posts. The first 30 seconds shows avia editor not working on a page.

    In other news, I didn’t touch the website for the past two days but today I logged in and it works! The last time I touched it, it still didn’t work so I’m not sure what happened but everything is working now.

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Avia editor is blank — already tried clearing cache in browser and on website’ is closed to new replies.