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  • #1231267

    When using the Avia Layout Builder, with an embedded video or iframe, the editor doesn’t load. There is a console error showing Found 2 elements with non-unique id #avia-save-nonce. This is preventing me from editing the content of the page.

    #1231522

    Hey cbradley,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, I’m getting a 404 error on the link you sent, but maybe that is because I’m not logged in?

    Best regards,
    Rikard

    #1231560
    This reply has been marked as private.
    #1231588
    This reply has been marked as private.
    #1231679

    Hi,

    Thanks for that. I see that you are getting a 403 error on the admin-ajax.php WordPress file. Could you enable debug mode so that we can copy your content to a new page please? https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you if you give us permission to do so.

    Best regards,
    Rikard

    #1231713
    This reply has been marked as private.
    #1231871

    Can I get an updated ETA for when someone will review this ticket?

    #1232163

    Hi,

    Thanks for that. I remove this code and the Layout Builder starts working after that, please see test page in private.

    [av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-kctk8uhc' admin_preview_bg='']
    <!-- The script tag should live in the head of your page if at all possible -->
    <script type="text/javascript" async src="https://play.vidyard.com/embed/v4.js"></script>
    
    <!-- Put this wherever you would like your player to appear -->
    <img
      style="width: 100%; margin: auto; display: block;"
      class="vidyard-player-embed"
      src="https://play.vidyard.com/4gNLNeQJjcVFAniYwWqCgK.jpg"
      data-uuid="4gNLNeQJjcVFAniYwWqCgK"
      data-v="4"
      data-type="inline"
    />
    [/av_textblock]

    It’s likely the script which is breaking the builder, please try including it as a function in functions.php instead:

    function cbradley_vidyard_code(){
    ?>
    <script type="text/javascript" async src="https://play.vidyard.com/embed/v4.js"></script>
    <?php
    }
    add_action('wp_head', 'cbradley_vidyard_code');

    Best regards,
    Rikard

    #1232804

    That fixed it on pages isuing the vidyard.com code. But a basic iframe still doesn’t work

    #1233129

    Hi,

    Thanks for the update. I’m not sure I understand the problem though, is the rest of the code supposed to go into the empty text block in the 2/3 element on the page you linked to? And that is not working?

    Best regards,
    Rikard

    #1233771

    Correct. When the iFrame is added, the avia editor issue persists and the page doesn’t load.

    #1234288

    Hi,

    Thanks for the update. I tried checking the pages you linked to before, but they are all redirecting me to the home page, so I’m not sure which page the problem is occurring on. I created a test page instead, please see private. It seems to be working as it should there?

    Best regards,
    Rikard

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