Avia Editor - Support | Kriesi.at - Premium WordPress Themes

Viewing 14 posts - 1 through 14 (of 14 total)

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Posts
April 7, 2016 at 11:20 am #609478

Alben-Cloud
Participant

Hallo
Leider kann ich gestern nicht Avia -Editor in das Thema zu sehen …
Was ist passiert?
Bitte helfen Sie mir ..
Ich möchte auch aktualisier
das Thema zu Version 3.5
Vielen Dank im Voraus

Grüße Alfonso

April 7, 2016 at 11:32 am #609483

Yigit
Keymaster

Hi Alben63!

You are currently using an older version of the theme. Can you please update Enfold to the latest version 3.5.1 firstly – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and try de-activating all active plugins if that does not help?

Cheers!
Yigit

April 7, 2016 at 2:26 pm #609630

Alben-Cloud
Participant

Salve Yigit,
unfortunately can not I update …
wordpress tells me that there is no update :(

April 7, 2016 at 2:31 pm #609636

Yigit
Keymaster

Hey!

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

Regards,
Yigit

April 7, 2016 at 2:32 pm #609639

Alben-Cloud
Participant

ok theme updated 3.5.1
avia editor can not see

April 7, 2016 at 2:32 pm #609640

Yigit
Keymaster

Hi!

Have you tried de-activating all active plugins and check if that helps?

Best regards,
Yigit

April 7, 2016 at 2:33 pm #609642

Alben-Cloud
Participant

no active plugins

April 8, 2016 at 6:53 am #610032

Rikard
Keymaster

Hi,

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

April 8, 2016 at 10:06 am #610135

Alben-Cloud
Participant

Hello
I tried using FTP … nothing to do avia framework, you do not see …

Regards,
Alfonso

April 11, 2016 at 8:08 am #611033

Alben-Cloud
Participant

Hello
unfortunately avia framework
I still can not see it and I can do nothing …
I think I will have to enfold re-install it … I hope it works , so much work

Saluti
Alfonso

April 12, 2016 at 4:47 am #611613

Rikard
Keymaster

Hi,

Overwriting the theme files should have the same effect as reinstalling it, but I guess you could try deleting the theme and uploading it again. Or maybe you tried already?

Thanks,
Rikard

April 12, 2016 at 10:26 am #611780

Alben-Cloud
Participant

hi,
I only solved
with a clean install..
a little question next to copyright there a written Enfold Theme by Kriesi.
and you can remove it
thanks for everything
Ciao
Alfonso

April 13, 2016 at 4:07 am #612356
Rikard
Keymaster
Hi,

Please add the following to the Copyright field in the theme options:
```
[nolink]
```
Thanks,
Rikard
April 13, 2016 at 6:31 pm #613069

Alben-Cloud
Participant

grazie :*
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