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  • January 15, 2017 at 12:24 am #733668
    LizaM

    Hi There! Need to edit a page today for a campaign starting however the Avia builder used to build that page will not load and leaves a spinning circle.

    Theme, WP and PHP have been upgraded. Tried deactivating all plugins.

    • This topic was modified 7 years, 11 months ago by LizaM. Reason: (added link to page in question because not all pages were built using Avia)
    January 15, 2017 at 3:32 am #733673
    camtay

    Same here.

    January 15, 2017 at 3:11 pm #733752
    Basilis

    Hey!


    @camtay     please creaye a different ticket, so we can be able to track your requests.


    @LizaM     is it php 7 or php 7.1?

    Let us know please.

    Thank you very much

    Regards,
    Basilis

    January 15, 2017 at 9:08 pm #733813
    LizaM

    Sure. I only changed the php after the issue presented in case that was an issue. It was 5.4, I updated it to 7.0 (7.0.12). The only other option was 5.6, problem still presented at 5.6 so I left it updated at 7.0

    Thanks!

    January 16, 2017 at 7:38 am #733923
    Rikard

    Hi @LizaM,

    The builder and content are loading fine on my end on the page you linked to, could you try clearing your browser cache or try a different browser to see if that helps please?

    Best regards,
    Rikard

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