Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 15, 2015 at 7:19 pm #473930
    user877

    Hi,

    Since yesterday the avia page builder is ‘hanging’ indefinitely. This has affected both my landing page and temporary home page. It’s not affecting any other page.

    I’m fortunate to have page debug enabled so I was able to copy/paste the page code to a new page, and this all works fine.

    not sure why this is happening.

    I have updated top latest enfold version.

    July 16, 2015 at 1:41 pm #474274
    Ismael

    Hey user877!

    Thank you for using Enfold.

    Is this still happening? I tried to edit one of the page and it works fine: http://www.smartphonerehab.co.uk/wp-admin/post.php?post=32&action=edit

    Best regards,
    Ismael

    July 16, 2015 at 1:44 pm #474278
    user877

    hi, thanks for helping out..

    So.. the avia builder loads ok and you’re able to edit?

    yes it’s still happening. Im using chrome. should I try another browser?

    July 17, 2015 at 1:04 am #474627
    Ismael

    Hi!

    Yes, I was able to open it but I didn’t edit anything. Is this happening on all pages? Can you please create a test page?

    Best regards,
    Ismael

    July 20, 2015 at 6:50 pm #476022
    user877

    Hi Ismael,

    Thanks for looking into this.. It only affects landing and (temporary) home page which was just an old landing page version.

    I have resolved a workaround and I simply deleted the page and created a new one copying the shortcode data and it all works OK.

    No sure what was causing the page to hang, must of been something embedded somewhere.

    Thanks again.

    July 21, 2015 at 5:56 am #476309
    Rikard

    Hi!

    It sounds like it might have been a caching issue, please let us know if you should have any further problems on the topic.

    Best regards,
    Rikard

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