Viewing 5 posts - 1 through 5 (of 5 total)
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  • May 20, 2015 at 2:48 pm #447111
    TomHumphreys

    Hi,

    When I try to edit a page with color sections, after clicking on Update it causes all of the color sections to move and insert themselves within each other.

    For example, if I have one color section with three 1/3rd sections inside, then another color section below that one, then in the first one all of the 1/3rd sections will move below each other, then the second color section will somehow place itself within the first one.

    I have added some details for admins to check, as this is a little difficult to explain without seeing it yourself.

    For reference, this is a new install that’s updated. There are minimal other extensions which I have deactivated and concluded they don’t cause the issue, and if I deactivate the theme then reactivate it then that does not help.

    Thanks!

    May 21, 2015 at 10:42 am #447665
    Rikard

    Hi TomHumphreys!

    I see the problem, weird. Are we allowed to play around with it for testing? Also, just to be safe, could you disable the plugins you have active to rule out a conflict? You also might want to try to overwrite theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

    May 21, 2015 at 10:44 am #447666
    TomHumphreys

    Hi Rikard,

    Thanks for taking a look – yes there’s no issue with you have a play with the config. I’ve already tried disabling all the plugins and overwriting the theme files but unfortunately that didn’t seem to have any impact,

    Thanks

    May 22, 2015 at 6:02 pm #448530
    TomHumphreys

    Hi Rikard,

    Any thoughts on what might be causing the issue? I’m still looking into it myself but hitting a wall with it,

    Thanks for your help

    May 23, 2015 at 1:36 am #448795
    Josue

    Hey!

    Issue was caused by unclosed div elements (3), it’s fixed now on the page you linked. I also enabled debug mode so you can check the rendered shortcodes and be able to troubleshoot these issues in the future.

    Regards,
    Josue

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