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  • January 12, 2015 at 2:40 pm #378252
    carolinebouet

    Hello,

    I bought Enfold a few weeks ago.
    I have a problem with the avia builder in Pages > When opening a page, the avia builder is endlessly loading.

    > My WordPress version is the latest (4.1), the theme (enfold) is also updated (3.0.4) and the API Key linked to ThemeForest.
    > I also tried to rename the plugins folder on the FTP to check if it wasnt a pluging causing the problem. It’s not the case.
    > I tried all the solutions mentioned on this post : https://kriesi.at/support/topic/avia-layout-builder-not-working-2/

    Could you please have a look ASAP on my admin to help me solve this problem ?

    Thanks,

    Best regards,

    Caroline

    January 12, 2015 at 2:47 pm #378253
    Yigit

    Hi Caroline!

    Can you please try re-updating the theme via FTP and make sure to overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    January 12, 2015 at 3:17 pm #378273
    carolinebouet

    Hello,

    Thanks for your quick answer ! It perfectly works,

    Have a nice day,
    Regards,

    Caroline

    January 12, 2015 at 3:20 pm #378276
    Yigit

    Hi!

    You are welcome, glad we could help :)
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

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