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Posts
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Hello,
I’m using WP 4.6 and Enfold 3.7.1 and suddenly the Avia Layout builder is not loading in the backend. Previous changes made in the backend are visible in frontend, but it is not possible to edit anything in the backend.
I turned off and deleted all plugins and also tried a fresh install of WP on the same database. Still no change. Anything I can do?
Thanks
Edit: Error messages in console are these:
Uncaught Error: cannot call methods on sortable prior to initialization;
load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.6:2
attempted to call method ‘toArray’wp-auth-check.min.js?ver=4.6:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
I opened a topic for the exact same issue, hope a solution will be posted soon.
I just found out that the problem seems to be isolated to Pages. With all plugins activated the advanced layout editor is working fine in Posts. Is it working for you in Post but not in Pages?
@ABaumert:did you by any chance found a solution?
Hey!
That issue seems to exist only on the installations that have not cleared the cache on the backend.
Please disable all your plugins, clear your cache and give it one more try.That might help you solve your issues.
Thanks a lot
Regards,
BasilisWith clearing the cache you mean the browsers cache? If that is what you are suggesting then trust me that I have tried that, as well as different browsers on diffferent computers, I tried deactivating all plugins, I renamed the plugin directory, reinstalled the theme files and reinstalled WP. I ran out of ideas.
I don’t want to hijack this topic but I opened my own topic with the exact same issue and some other users joined that thread confirming exact same issues. I am getting desperate :(
Hi,
Can you please create us a WordPress administrator account? post it here as a private reply.
Regards,
JosueHello,
Have you tried disabling all third-party plugins to see if it gets fixed (i didn’t try as the site is live)?
Regards,
Josueyes of course we tried all of that. come on guys.
this issue is huge, everyone is suffering, multiple threads are happening. It is not us, it is the theme and/or WordPress 4.6. PLEASE GET ON A UNIVERSAL FIX. we shouldn’t have to go into the database to fix this.Here are the other threads
Each install is different so the source of the issue is different in each case. In yours, it was caused by this plugin:
Royal Custom CSS for Page and PostIt’s disabled at the moment, you’ll note that ALB is working.
Best regards,
JosueHi @Micheal0424,
Usually it’s only browser caching but sometimes it can be plugin conflicts or specific server settings as well.
Best regards,
RikardHi all – I am having same issue. I do not have any third party plugins installed and I have cleared my browser cache. Still not working. Can you assist? I have a deadline to meet and this is worrying to me…thanks in advance! Login creds in private content.
Robertjnetzly,
I had the same issue and this worked for me:
Create another user with admin credentials and then login with the new user and see if it works.
It worked for me. After that I saw it worked I deleted my current admin user id and then recreated it with the same information and it worked fine from then.
Good luck.
Hi @robertjnetzly,
Great, glad you got it working and thanks @Micheal0424 for sharing :-)
Regards,
RikardHi @dfeher,
There was a change in WordPress core affecting this so there’s not much we can do about it unfortunately.
Best regards,
Rikard
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