My previous topic was closed, but I am still experiencing the problem. Avia builder keeps loading despite running the latest version and deactivating plugins. What can I do next?
Old topic: https://kriesi.at/support/topic/avia-builder-keeps-loading/#post-522220
Hey bioresonantie!
I closed the previous topic, so you can please post us there and been private, your username / password of the site and we can give it a look!
Thanks a lot!
Cheers!
Basilis
Here are the details, after all I tried it keeps having problems. I want to change the contact form in the contact page which is enclosed in the avia builder.
Hey!
You are currently using a very old version of the theme. Please update Enfold to the latest version 3.3.2 – kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
Yigit
I entered the API key and the display says:
Theme Updates
No Updates available. You are running the latest version! Great!
Check Manually
When I check manually there are no updates….
Hey!
Please try updating the theme manually via FTP by referring the video in the link i posted above.
Envato API had some issues, if you are sure that your API key is correct, you probably missed the update during the issues.
Best regards,
Yigit
Hey!
need more help here?
Let us know please.
Cheers!
Basilis