Avia Buiilder not loading Page - Support | Kriesi.at

Viewing 8 posts - 1 through 8 (of 8 total)

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March 1, 2021 at 3:15 pm #1284438

aghakhan34
Participant

Hi

Kindly check the pages of my stes. Avia Builder is not loading and the page has showing a spinning loop and not loading the content. Kindly resolve the issue please.

thanks
AghaKhan

Victoria wrote:
Hi aghakhan34,

Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

Best regards,
Victoria

Post Link: https://kriesi.at/support/topic/avia-builder-drag-and-drop-not-working-broken-and-forever-loading-in-wp-5-6/#post-1284140

March 2, 2021 at 6:25 pm #1284847

aghakhan34
Participant

This reply has been marked as private.

March 3, 2021 at 4:27 am #1284929

Rikard
Keymaster

Hi,

Your site can’t be reached, maybe you misspelled the URL?

Best regards,
Rikard

March 4, 2021 at 9:50 pm #1285543

aghakhan34
Participant

This reply has been marked as private.

March 5, 2021 at 5:28 pm #1285851

aghakhan34
Participant

This reply has been marked as private.

March 5, 2021 at 5:35 pm #1285855

Yigit
Keymaster

Hi,

Thanks for contacting us!

You are currently using a very old version of Enfold, 3.6.1 .

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

Regards,
Yigit

March 5, 2021 at 5:45 pm #1285859

aghakhan34
Participant

This reply has been marked as private.

March 5, 2021 at 5:59 pm #1285865

Yigit
Keymaster

Hi,

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update via FTP.

Envato has updated their API and we have implemented it in Enfold 4.5. So, after manual update this time, you can refer to link I posted above regarding Personal Tokens and generate your own to receive future updates :)

Best regards,
Yigit
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