Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 17, 2016 at 4:31 pm #615817
    kpaschall

    Our site is having the same issue, if we click on the Advanced Layout Editor the content is blank, when you click back to Default all the content is gone. All the pages that were done with the Avia Layout Builder, when you go to that page, there is no content.

    April 18, 2016 at 2:23 am #615960
    kpaschall

    I ran the update released today and still have this issue.

    April 18, 2016 at 5:04 am #616004
    Vinay

    Hi!

    It loads fine on my end. Please do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.

    I also noticed some js errors in console it might be due to a plugin conflict
    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Best regards,
    Vinay

    April 18, 2016 at 4:39 pm #616647
    kpaschall

    I did all of this and still get a blank box, but went over to IE and it works. Something going on with Chrome i guess.

    April 18, 2016 at 5:17 pm #616682
    StaffAssoc

    Be sure to check for plugin conflicts. The following worked for me
    https://wordpress.org/support/topic/error-cannot-call-methods-on-sortable-prior-to-initialization-attempted-to-cal

    April 18, 2016 at 5:19 pm #616687
    kacharava

    I can confirm this error appears at least with WooCommerce products saved with ALE. Enfold 3.5.3.

    April 20, 2016 at 10:13 am #618130
    Andy

    Hey!

    I checked your backend and ALB is working fine for me on your end:

    View post on imgur.com

    Could you fix it?

    Best regards,
    Andy

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