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We are using [av_product_button] as shortcode within advanced Layout Editor on our Woocommerce products pages. We have 17 products and they all use this, however, there are 6 products that the page will break, or simply not load, after the last update to Enfold 4.2.5. I have updated to 4.2.6 and nothing has changed. If I remove the shortcode from the page, it loads fine. We have the latest wordpress and Woocommerce versions. I deactivated all plug-ins, it is not a plugin conflict. Help appreciated!
I’m having a similar problem. Get a blank page, with a menu but no images. Looks like the body tag is missing from the code. It seems to occur when saving in advanced editor mode. If you change to default mode, save and then return to advanced mode it seems to work again until the next change.
Just to confirm this is only on product pages. Removing the product button also fixes the issue. I am using the woocommerce accommodations and bookings plugin.
Hi iragless and cyber13,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaThe resolve in the ticket you suggested worked. I have upgraded to 4.2.6. Are you going to update this code in the next version so it is not overwritten with a theme update?
Thank youUnfortunately it stopped the page loading issue however I am only seeing the pricing information where the calendar and booking button were previously.
Hi,
@iragless
I have removed your info from the ticket. Please create a different one so we can be able to review it.
It is for security reason – we hope you do understand that.Best regards,
Basilis
- The topic ‘[av_product_button] breaking pages in woocommerce products’ is closed to new replies.