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September 24, 2019 at 7:20 pm #1141524
Hi, I have imported the shortcodes to my website. However, AV font does not seem to show up on my website. Could you please help? Below is my website. http://beta.gigaquirks.com/
September 25, 2019 at 9:47 am #1141707Hey geraldinetay27,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoSeptember 25, 2019 at 10:27 am #1141726Hello, here you go! Thank you so much! Love Enfold btw :)
- This reply was modified 5 years, 2 months ago by Victoria.
September 25, 2019 at 7:06 pm #1141944Hi geraldinetay27,
Which icons are you referring to ?
Could you please attach some screenshots of the issue?
Best regards,
VictoriaSeptember 26, 2019 at 5:55 am #1142116Hello, the FAQ icons in the screenshot below are not showing up. https://www.dropbox.com/s/dclti3lk87wbud1/FAQ%20Icons.png?dl=0
September 27, 2019 at 3:01 am #1142543Hi geraldinetay27,
Thanks for giving us both admin access and screenshot.
We have added the missing icons/font in Enfold > Import/Export > Iconfont Manager.
Let us know if you need further assistance.Best regards,
NikkoSeptember 27, 2019 at 3:52 pm #1142787Oh I see, yep, its showing up now. Thanks Nikko. =)
Was wondering, is there a page where I can go to download all the custom fonts provided by Enfold?
September 27, 2019 at 4:39 pm #1142806Hi geraldinetay27,
Those icons are from https://www.flaticon.com/packs
And to add it you can follow the instructions here: https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons-The other alternative to that, which I used, is download the specific demo, in this case is ‘knowledgebase’ to my local server, then go to wp-content > uploads > avia_fonts folder, you should see the custom icon’s folder there, just zip it then upload it to your site as specified in the instructions above.
Best regards,
NikkoSeptember 27, 2019 at 4:55 pm #1142819Hi Nikko, thanks for the quick response. =)
One thing that I am unclear of is that for flaticon pack, I will have to upload the images in a SVG format right? If so, how should I add the flaticon to show up in the diagram? https://kriesi.at/documentation/enfold/wp-content/uploads/sites/22/2017/02/icon-unicode.pngSeptember 27, 2019 at 5:56 pm #1142850Hi geraldinetay27,
Well, svg is a part of it, what you’ll need to upload is a zip file.
Inside the zip file, you’ll have iconfont including svg, here’s a screenshot of the composition: https://imgur.com/DMxJKIg
Here’s the zip file I uploaded to your site: https://ufile.io/irto5k8oBest regards,
NikkoOctober 1, 2019 at 7:39 am #1143577Hi,
I downloaded the icons from flaticon. The zip file created is not as shown by Nikko here: https://imgur.com/DMxJKIg
My .zip file created by flaticon is this: https://monosnap.com/file/qtULn7tL0R09JuNPH7A53BaFKmhCxb
If I import the file into ThemeOptions-> Import / Esport I get this error: https://monosnap.com/file/ojE8WjG6oD1cE1BK0cAxcA4aIbYsGR
I have tried several times to load the file, but I always have the same error.
Thank you for your support.October 1, 2019 at 3:25 pm #1143786Hi famarinu,
I just tested both fontello and flaticon and both works fine.
In flaticon after you downloaded the pack, unzip it and you should see different folders like eps, font, license, png, psd, and svg.
Zip the font folder (it should contain .eot, .svg, .ttf and .woff file), and upload it to Enfold and it should work just fine.Best regards,
NikkoOctober 1, 2019 at 6:26 pm #1143874I understand the error, I have to download all the available formats, not just SVG. Thanks.
October 1, 2019 at 6:51 pm #1143885Hi famarinu,
Yes that is correct. :)
Glad that we could help.Best regards,
Nikko -
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