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  • April 1, 2019 at 9:41 pm #1085714
    jamesvid

    Hi, I am using Enfold 4.5.5
    Auto rotation is not working for my homepage Fullwidth Easy Slider with self-hosted video as the first slide. The video autoplays correctly with Mute Audio box checked but the other 3 Still Images in the slider queue won’t play automatically. They will play manually by clicking slider circles or arrow buttons.

    Please tell me how I can fix this. I’ve tried 3 or 4 of the suggested javascript workarounds, but they do not work on my website. I can provide WP login credentials if that will help expedite solving this problem.
    thanks, Jim

    April 4, 2019 at 10:54 pm #1087240
    Basilis

    Hey jamesvid,

    Can you show us what you have tried please?

    Best regards,
    Basilis

    April 5, 2019 at 7:41 pm #1087571
    jamesvid

    Here is the link to this Forum page with someone else having the same problem (except mine does not work in ANY browser)

    Fullwidth Easy Slider – Auto rotate stops working in Safari after a video slide

    Here is what the user suggested to do:
    avia.js
    – Method $.fn.avia_html5_activation wants to trigger an av-mediajs-ended event on fv (Line 504) but fv was replaced by another video object (Fallback Video Trigger “html5″). Example:
    – Wrong <video id=”player_4435_306028332_19627207″>
    – Correct: <video id=”player_4435_306028332_19627207_html5”>

    Therefore the event av-mediajs-ended is never triggered.

    Possible Fix
    Add the following code in avia.js after line 504:

    var html5MediaElement = document.getElementById($(mediaElement).attr(‘id’) + ‘_html5’);
    if (html5MediaElement && html5MediaElement !== mediaElement) {
    mediaElement.addEventListener(“ended”, function() {
    $(html5MediaElement).trigger(‘av-mediajs-ended’);
    });
    }

    The Enfold moderator does not offer any solution to this issue or elsehwere in the Forum/Support areas

    April 5, 2019 at 7:52 pm #1087573
    jamesvid

    Actually this example is a similar problem, not the same one. My rotation never starts, even if the first image is photograph. thanks for looking into this, please let me know if you need login to determine solution. Jim

    April 8, 2019 at 10:21 am #1088221
    Nikko

    Hi jamesvid,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    April 8, 2019 at 5:51 pm #1088388
    jamesvid

    Thanks, Nikko
    Please see private section

    April 8, 2019 at 8:29 pm #1088425
    jamesvid

    Please disregard and close this ticket. I’ve decided not to try and mix video and still images using this slider. Thanks for looking into this for me.
    Jim

    April 9, 2019 at 3:36 pm #1088680
    Nikko

    Hi Jim,

    I see, we apologize for the inconvenience and thanks for your patience.

    Best regards,
    Nikko

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