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March 8, 2016 at 2:04 am #594718
I added autoresponder text but no one is getting the auto response email. What am I doing wrong?
March 8, 2016 at 3:14 am #594727Hey asherbarrett!
We are working on your ticket please wait while we update the results here soon.We created a new page and tested the autoresponder is working but the autoresponder email is getting delivered in my spam box in my gmail . Please contact your hosting provider to know how you can get their email server recognised as not a spam mail :)
Cheers!
Vinay Kashyap- This reply was modified 8 years, 9 months ago by Vinay.
March 8, 2016 at 5:21 pm #595072So now I get the auto response text as the submitter, yes it’s going to my junk mail but I’m not getting form submission data as the recipient.
March 8, 2016 at 5:56 pm #595091So I did a bunch of test with yahoo gmail and host gator email. If I use
function change_cf_from() {
return ” (Email address hidden if logged out) “;
}
add_filter(‘avf_form_from’, ‘change_cf_from’, 10);I as the receiver of the form data get the form information via email but the sender doesn’t get an auto response.
If I remove the function change_cf_from() {
return ” (Email address hidden if logged out) “;
}
add_filter(‘avf_form_from’, ‘change_cf_from’, 10);and submit the form with data, I as the sender get an auto response message but the receiver of the from doesn’t get any of the data because there isn’t an email being sent.
What’s up with that?
March 14, 2016 at 5:02 am #597515Hi!
It’s a bit strange indeed, fortunately a new patch will be released in a few days, one of the changes involves the autoresponder functionality, it may solve your issue.
Cheers!
JosueJune 14, 2016 at 3:06 pm #648035Since updating the theme recently my Autorespond Text is being sent to my email address and not the user’s email address. How do I fix this please?
June 15, 2016 at 7:29 am #648444Hi @SimonB,
Please open a new thread and include admin login details so that we can have a closer look.
Best regards,
RikardJune 15, 2016 at 1:12 pm #648567Thank you @Rikard, I’ve just posted a new thread now :o)
June 17, 2016 at 2:03 pm #649766Hi,
Thank you, we will respond to you on the new ticket.
Best regards,
VinayJune 17, 2016 at 3:57 pm #649849Thank you, this is the link https://kriesi.at/support/topic/autorespond-text/#post-648566
June 17, 2016 at 7:14 pm #649946Hi,
Thank you please be patient while we check the issue and reply to your ticket :)
Best regards,
Vinay -
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