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I am using the contact form and went into edit the Autorespond Text within the contact form, I made the changes to the form and everything saves okay and works properly except the Autorespond Text.
The changes are saved in the back end but they don’t show on the website. I have tried a different browser and clearing cache as well. I have not updated anything since this started happening, I am using current WP and current Enfold. In short, I haven’t changed anything and this just started happening.
I am at a loss, I have searched for a solution for a long time, any help is greatly appreciated.
Thank you.
Hey Micheal0424,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
where can we find your contact form? it’s not on your homepage. Please always provide us a precise link with the elements in question. Deactivate all plugins to check if one is causing this issue.
Best regards,
AndyThis is the one I made as a test.
Thank you.
Hi!
not sure what you mean, cause it looks good to me:
Please highlight your intentions using screenshots to make things clear to us.
Best regards,
AndyThat’s not correct.
If you look at the back end the line senior associates actually says senior advisors.
I created the form just below that one to make it easier to notice what is on the back compared to what is displayed on the page when sent.
I just removed the top form to make it easier to notice.
Thank you.
- The topic ‘Autorespond Text displayed on page not updating’ is closed to new replies.