Autoplay Video

Hi Josue,

We want to display a little video automatically on these pages http://www.mouse.uk.com/contact & http://www.mouse.uk.com/support

We have added 3 versions to cover compatibility for most devices, .webm, .ogv and .mp4. When we used the ‘Enfold’ media option, it defaulted to .mp4 and added a grey background instead of white, so we had to look for an alternative plugin to enable us to set .webm to default and only show .mp4 on mobile devices.

What is happening now (we are assured by the plugin developers) is the Enfold media player is interfering with the SWFPut Video plugin and preventing it to autostart.

Their comments are this;
I can see that the theme is trying to overlay another element with its own controls, which obviously it should not. (Found with Konqueror on Linux).

Commenting the functions.php code did not work I am afraid.

Thanks
Neil

Hi Josue,

That is the problem though?

We would rather use the Enfold Element but it defaults to the .mp4 video and applies a gray background – this is incorrect. If we could set a the .ogv or the .webm video as default, that would be great. This will then allow mobile devices to play the .mp4 file. For interest, if we only upload the .ogv & .webm files, they display with a white background – this is correct however, without the .mp4 file, it will not play on mobile devices.

If we use a different video plugin – the .mp4 displays with a white background – this is correct. We are already loading the .mp4, .webm & .ogv videos in the same location.

I hope this makes sense?

Neil

Hi Josue,

Here is a temporary link showing both Enfold and SWFPut Elements. They are both using the same video (.mp4, .ogv, .webm)

http://mouse.uk.com/temp/

Although SWFPut Element is displaying correctly, it is being overlayed by Enfold Element and will not autostart unless the viewer clicks on it.

I hope this helps

Thanks
Neil

Hi Ismael,

I am aware of the iOS compatibility which is why I have uploaded the .mp4 file as well as the other formats. My issue is that the Enfold Element makes the .mp4 file default if it is available, and applies a gray background to it.

Where do I place the #fffdff code as I cannot see, using Google Inspect Element how to change the css?

Thank you

Neil

Hi Ismael,

We are using Chrome and IE and in both browsers we see this; http://mouse.uk.com/enfolderase.JPG

Do you see the same?

In order to fix this problem we either need to use the SWFPut Element and stop the Enfold Element overlaying the plugin, or set the .webm or .ogv video as default in the Enfold Element so it does not display the .mp4 video. The grey box only appears on the .mp4 format which is automatically set as default and cannot be changed?

I do not know how to do that?

Thanks

Neil

Hi Josue,

Well. that is very strange? Tried a different PC and I still get the grey background?

One question – how can I remove the controls bar when scrolling over the video please?

Thank you

Neil

Perfect :)

Thank you very much

Neil