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  • #1336355

    Hi
    I have a customer that has taken over the license to Enfold and bought a new one. Then added the new token/license key to the installation. I have the setup via a child theme in a WPMU installation but it can’t find a new version even if i know its there..

    Any suggestions on why?

    #1336368

    Hi Magnus,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1336381
    This reply has been marked as private.
    #1336401

    Hey,

    Thanks for contacting us!

    I have installed and network activated Envato Market plugin – https://www.envato.com/lp/market-plugin/ to test your Personal Token. It threw following error

    Incorrect token permissions, please generate another token or fix the permissions on the existing token.
    
    Please ensure only the following permissions are enabled:
    
        View and search Envato sites
        Download your purchased items
        List purchases you've made
    
    Additional Error Details:
    Found too many permissions on token..
    sale:verify
    []

    I deleted the plugin.

    Please generate a new Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5 and only enable tokens that are listed there.

    Regards,
    Yigit

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