Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 30, 2020 at 11:03 pm #1234248
    LarryLayouter

    Hi support,
    unfortunately the audio player is not visible in Google Chrome on Mac (High Sierra and Catalina).
    The website is https://mcmusic.de
    With Firefox, Safari or Opera everything works fine.
    Could you please take a look and help maybe?
    Thanks a lot in advance
    LarryLayouter

    • This topic was modified 4 years, 4 months ago by LarryLayouter. Reason: link edited
    August 3, 2020 at 6:17 am #1234710
    Rikard

    Hey LarryLayouter,

    I can’t reproduce that on my end using Chrome and OSX, please see screenshot in private. I see the same thing when I compare Chrome and Firefox. Could you try loading the site in an incognito window to see if that helps?

    Best regards,
    Rikard

    August 3, 2020 at 10:58 am #1234778
    LarryLayouter

    Hi Rikard,
    thanks for your answer; I tried as you said and the audio player came up again.
    It was the Ghostery extension that blocked the cookie tracker of the “Complianz | GDPR/CCPA Cookie Consent” plugin.
    Sorry to bother you with this kind of trivial issue but I haven´t had something like this before.
    Have a good day!
    LarryLayouter

    August 3, 2020 at 8:42 pm #1234957
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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