-
Posts
-
Hi, guys and gals!
Adding a few Audio Player elements to my site and I can’t get the player to stop looping the content after the last file plays. I’m selecting the appropriate option to “not loop” in the player preferences, but no go. I also tried the “allow loop” option thinking they may have simply been reversed, but no go there either. Nothing on this in the Knowledge Base either, so the possibility that I’m doing something knuckle-headed is high. Can you check this out for me, please? Link to the page on the development server is in Private Content.
Many thanks!
BernieHey berniedidit,
Can you try the solution posted in this thread: https://kriesi.at/support/topic/audio-player-non-stop-after-playing-last-song/#post-1101091 ?
Hope it helps.Best regards,
NikkoNikko,
Not sure how I missed this in the support forum, but thanks for the links. I’ve made the updates as suggested twice, but I can only get it to work in Chrome. Safari and Firefox both continue to loop. No idea how it performs in IE. I have all the latest browser updates, have cleared caches, refreshed windows, toggled settings in Enfold on and off and restarted my Mac. Nothing helps. I am using a child-theme for Enfold, but doubt that makes a difference. Any other suggestions?
Bernie
Hi Bernie,
Can you try to disable JS merging and compression under Enfold > Performance?
Let us know if this helps.Best regards,
NikkoNikko,
We’re making progress… we picked up compliance in Firefox, but not in Safari (so now Chrome and Firefox work properly). I disabled the JS instruction as advised and cleared cache manually in Safari… no go. I then went back to Enfold/Performance and checked the option to delete old JS and CSS files, refreshed and still no go. I then unchecked that box and installed the Super Cache plugin, set it up (kept the defaults), refreshed and still no joy. Any special thoughts about Safari compliance? Just so you know I’m testing in both OSX Mojave and High Sierra : Version 12.1.1 (slightly different builds, but same version). Oddly, it is working properly in the latest version of Safari for iOS.
Bernie
PS I even added a new test portfolio item with an audio player just to see if rebuilding the posts from scratch after replacing the audio player PHP and CSS files might help. No help.
Hi,
This is strange how the results come on the pages. We do not have this safari version, possible to install it on windows?
Best regards,
BasilisNope. I think updating of the Safari browser for Windows stopped in 2012. Casualties of the browser wars. Are there any screenshots or source code I could send that would help?
Hi,
Not sure, but try send us a screenshot lets see if we can identify the problem somehow :)
Best regards,
BasilisOkay… here’s a little screencast of the test page with Inspector displayed so you can see the page action as the the playlist loops. If I didn’t capture what you need or I can be of more help, please let me know. Link in private content.
Cheers!
BernieHi Bernie,
We have reported this bug to our dev.
For the meantime can you try to disable all plugins and switch to Enfold (parent theme) temporarily? to make sure that this is not caused by any plugin conflict or some custom code.Best regards,
NikkoHello Nikko,
Yeah, this was one of the first things I did. Just repeated to be sure and Safari still misbehaves with Enfold parent fully active and all plugins disabled (cache cleared manually). Still working properly in both Firefox and Chrome with both JS merging & compression on and off (Enfold/Performance).
Cheers!
BernieHi Bernie,
We apologize for the inconvenience, unfortunately this bug is still not resolved and our devs are having a hard time with this issue in safari browser.
At the moment, I would suggest using a plugin temporarily.Best regards,
Nikkohello,
this audio bug is still present , audio still loops despite having it set to stop.
is there no update for this audio bug over 1 year since this was brought to the dev’s attention?Hi gameznet,
Could you please give us a link to your website, we need more context to be able to help you.
Which version of Enfold are you running?
Best regards,
VictoriaHi, Victoria.
I’m the OP on this thread and my audio pages still loop without stop in Safari. I’m up-to-date at 4.7.5 and have the latest build on Safari. I’d even gone to the extent of sending feedback to Safari Devs about the issue. I keep an eye on their betas and still nothing where the setting performs like other browsers. Here’s a link to one of the audio portfolio items on my site.
If you’ve got a fix, it’d be welcome by more than just me. Thanks for the bump @gameznet!
Bernie
- You must be logged in to reply to this topic.