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  • August 28, 2014 at 11:49 pm #310723
    web4smallbusiness

    I have an audio file, which I would like to insert into a website, but keep getting an error message that says the file could not be found.

    The file is located here
    [audio src="https://27.121.64.167/~zpupqctj/wp-content/uploads/2014/07/MomentumEnergy_SmallBusinessAward_11May2014_1138.mp3" /]

    I have tried just inserting the URL into the website and also this

    [audio src="https://27.121.64.167/~zpupqctj/wp-content/uploads/2014/07/MomentumEnergy_SmallBusinessAward_11May2014_1138.mp3"]

    but keep getting the same error message.

    I can’t figure out what the problem could be.

    Thanks for your help.

    August 29, 2014 at 5:15 pm #311002
    Devin

    Hi Ivana!

    What is the error message you are getting?

    Best regards,
    Devin

    August 29, 2014 at 10:13 pm #311092
    web4smallbusiness

    The error message says “file could not be found”.

    Cheers
    Ivana

    September 1, 2014 at 4:23 pm #311905
    Dude

    Hey!

    Maybe your server blocks certain ips? I tested your shortcode:

    
[audio src="http://27.121.64.167/~zpupqctj/wp-content/uploads/2014/07/MomentumEnergy_SmallBusinessAward_11May2014_1138.mp3"]

    on my test server ( http://test.inoplugs.com/impressum/ ) and the audio file played just fine.

    You can try to deactivate all third party extensions except WooCommerce and bbpress – maybe a wordpress plugin conflicts with the default wordpress audio player.

    Best regards,
    Peter

    September 10, 2014 at 2:07 am #316213
    web4smallbusiness

    Thank you Peter. I appreciate your response and will try to deactivate the plugins.

    Cheers
    Ivana

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